What are the responsibilities and job description for the ACT Case Manager position at Vivia?
Job Title: ACT Case Manager (Community/Home-Based – Field Work Only)
About Vivia Health
At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.
Position Overview
We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.
The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.
Key Responsibilities
Required:
IM CANS certification (Illinois Medicaid – Community and Supports Assessment).
Benefits
401(k)
Dental insurance
Health insurance
Mileage reimbursement
Paid time off
Vision insurance
About Vivia Health
At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.
Position Overview
We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.
The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.
Key Responsibilities
- Deliver intensive case management services to adults with SPMI in home and community settings.
- Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
- Help clients access mental health care, housing, benefits, medical providers, and recovery services.
- Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
- Maintain up-to-date documentation on client progress, interventions, and treatment goals.
- Assist with medication support, crisis prevention planning, and skill-building activities.
- Promote autonomy and recovery by meeting clients where they are—physically and emotionally.
Required:
IM CANS certification (Illinois Medicaid – Community and Supports Assessment).
- Bachelor’s degree in social work, Psychology, Human Services, or a related field.
- At least 1 year of experience working with individuals with serious mental illness.
- Valid Illinois driver’s license, auto insurance, and reliable personal transportation.
- Strong interpersonal skills and the ability to work independently in community settings.
- Tech-literate; comfortable with electronic documentation and mobile communication.
- Prior ACT team experience or community-based mental health work.
- Familiarity with Medicaid documentation and behavioral health service coordination.
- Bilingual in Spanish or other languages is a strong plus.
- 100% offsite and community-based – No office shifts
- Meaningful, face-to-face work supporting Chicago’s most vulnerable populations.
- Collaborative ACT team with regular virtual check-ins and supervision.
- Full health, dental, vision, PTO, 401(k), and mileage reimbursement.
- CEU reimbursement and ongoing clinical development.
Benefits
401(k)
Dental insurance
Health insurance
Mileage reimbursement
Paid time off
Vision insurance