What are the responsibilities and job description for the ACT (Assertive Community Treatment) Treatment Plan Coordinator position at Vivia Health?
Job Title: ACT (Assertive Community Treatment) Treatment Plan Coordinator
Type: Full Time; Non-Exempt; Hourly
Work type: Onsite
Position Summary
The ACT Treatment Plan Coordinator is responsible for reviewing, coordinating, and advancing all ACT care plans and treatment plans. This role ensures that each client’s next steps are clearly identified and acted upon, including referrals to community resources and completion of applications for services. The coordinator works closely with the ACT team to support client progress, stability, and continuity of care.
Key Responsibilities
Treatment Plan Review & Coordination
Review all ACT care plans and treatment plans for accuracy, completeness, and timeliness
Identify next steps based on client goals, needs, and treatment recommendations
Track progress and follow up on assigned action items
Referrals & Applications
Refer clients to appropriate community resources, programs, and services
Complete and submit applications for benefits, housing, medical, social, or supportive services
Communicate with external agencies to support referrals and application approvals
Collaboration & Communication
Work closely with ACT team members, including clinicians, case managers, and providers
Participate in team meetings and care coordination discussions
Ensure treatment plans align with clinical recommendations and service requirements
Documentation & Compliance
Maintain accurate and timely documentation in client records
Ensure care plans meet regulatory, organizational, and funding requirements
Support audits, reviews, and quality assurance processes
Qualifications
Required
Bachelor's degree in social work (BSW), Human Services, Psychology, or a related field
Experience in care coordination, case management, or social services
Strong organizational skills and attention to detail
Ability to manage multiple plans, deadlines, and follow-ups
Knowledge of community resources, benefits, and service systems
Preferred
Master's degree in social work (MSW)
Experience working within an ACT (Assertive Community Treatment) model
Familiarity with behavioral health, mental health, or community-based services
Skills & Competencies
Strong written and verbal communication skills
Ability to problem-solve and identify practical next steps
Client-centered and team-oriented approach
Ability to work independently and collaboratively
Comfortable completing applications and navigating service systems
Work Environment
Community-based and office-based setting
Regular collaboration with multidisciplinary ACT team members
Why Join Vivia Health?
✔ Lead Impactful Work – Guide a gold-standard ACT program and drive real change in Chicago
✔ Mission-Driven Team – Collaborate with passionate clinicians and visionary leaders
✔ Professional Growth – Access CEUs, clinical supervision, and leadership mentorship
✔ Supportive Culture – Inclusive, values-aligned environment where your voice matters
Details
✔ Location: Clinics and field sites across Chicago
✔ Schedule: Full-time, Monday–Friday, 9 am - 5 pm
✔ Employment Type: Full-Time, Non-Exempt
Benefits
- Comprehensive medical, dental, vision, and life insurance
- Generous PTO and paid holidays
- Annual professional development stipend
- 401(k) with employer match
- Supportive, flexible workplace culture
Ready to lead a team that changes lives every day?
Join Vivia Health and help us build a more equitable, community-based mental health system—one person at a time.
About Vivia Health
Vivia Health is dedicated to delivering high-quality mental health services and primary care that make a lasting impact on the communities we serve. Our mission is to improve access to care, address healthcare disparities, and empower individuals and families to lead healthier, more fulfilling lives. As a member of our team, you’ll join a collaborative and supportive environment where your work truly matters. We are committed to fostering professional growth through training, development opportunities, and a culture that values innovation, respect, and teamwork. At Vivia Health, you’ll have the opportunity to make a meaningful difference every day. By providing compassionate care and improving health outcomes, you’ll help build stronger, healthier communities while enjoying a workplace that supports your success. If you’re looking for a rewarding career with a mission-driven organization, Vivia Health is the place for you.