What are the responsibilities and job description for the Learning Content Developer position at viva?
Learning Content Developer
Role Overview
We are seeking a contingent Learning Content Developer to develop, coordinate, implement, and maintain learning content for dealer, customer, and employee audiences. Working from strategies and designs established by the instructional designer, this role will partner with subject matter experts to turn approved concepts, outlines, and storyboards into complete learning assets and learning paths.
The instructional designer will lead the analysis and design phases of ADDIE. This role will focus on development, production coordination, platform implementation, launch support, and ongoing content maintenance.
Key Responsibilities
Develop learning assets from approved designs, outlines, storyboards, and content specifications.
Partner with subject matter experts to gather source material, close content gaps, and validate technical accuracy.
Coordinate drafting, production, stakeholder reviews, approvals, timelines, and handoffs across multiple projects.
Create digital course content, instructor-led materials, facilitator guides, participant resources, job aids, and knowledge checks.
Build, upload, configure, test, publish, and maintain content and learning paths within enterprise learning platforms.
Manage source files, versions, feedback, approvals, templates, and release documentation.
Perform quality assurance for functionality, formatting, accessibility, technical accuracy, and learner experience.
Coordinate launch activities, content updates, translation, localization, and multimedia production as needed.
Track project status, risks, decisions, and outstanding inputs; communicate issues that may affect delivery.
Required Qualifications
Bachelor’s degree in learning and development, communications, technical writing, education, project management, or a related field, or equivalent relevant experience.
Experience developing and implementing learning content from an approved design, outline, or storyboard through publication.
Demonstrated ability to collaborate with technical subject matter experts and manage reviews, approvals, and deadlines.
Strong writing, editing, content-production, organization, and quality-assurance skills.
Hands-on experience with learning platforms, content management systems, or digital authoring tools.
Ability to translate complex source material into clear learning assets for varied audiences.
Proficiency with Microsoft 365 and the ability to work independently within an established learning strategy and design.
Preferred Qualifications
Experience producing technical, product, dealer, customer, or employee training for a field-based or distributed organization.
Working knowledge of adult-learning principles and ADDIE, with emphasis on development and implementation.
Graphic design and visual communication skills, with experience creating engaging, brand-aligned learning materials using Photoshop or similar tools
Experience with web-based and instructor-led learning, enterprise learning platforms, and authoring tools such as Articulate 360 or Adobe Captivate.
Experience supporting accessibility, translation, localization, multimedia production, learning operations, or technical communications.
Notes:
1st shift 8:00 AM - 5:00 PM OT hours may be required by client.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status