What are the responsibilities and job description for the Part-Time Medical Front Office Receptionist position at Vittorio Morreale MD?
Job Summary
We are seeking a friendly, professional, and organized Part-Time Medical Office Receptionist to join our growing medical practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting the daily operations of the office. Responsibilities include answering phones, scheduling appointments, verifying insurance, obtaining authorizations, processing medical records requests, managing disability and FMLA paperwork, and assisting with various administrative tasks.
Duties
- Greet and check in patients in a courteous, professional, and welcoming manner
- Answer incoming phone calls and assist patients with scheduling, questions, and general inquiries
- Schedule, confirm, and reschedule patient appointments
- Verify insurance eligibility and benefits
- Obtain and process insurance authorizations and referrals as needed
- Process and fulfill medical records requests in accordance with HIPAA regulations
- Prepare, track, and coordinate disability, FMLA, and other patient-related paperwork
- Maintain accurate patient records and ensure confidentiality of patient information
- Scan, fax, upload, and organize documents within the electronic medical record (EMR) system
- Communicate effectively with patients, providers, insurance companies, pharmacies, and outside facilities
- Support fellow team members with office, clerical, and patient-related tasks to help maintain efficient daily operations
- Maintain a clean, organized, and professional front office environment
- Perform other duties as assigned to support the needs of the practice
Requirements
- Previous medical office, healthcare, or receptionist experience preferred, but willing to train the right person
- Knowledge of insurance verification, prior authorizations, and referral processes preferred
- Experience handling medical records requests and maintaining HIPAA compliance
- Familiarity with disability, FMLA, and other patient-related paperwork
- Strong customer service and patient communication skills
- Excellent verbal and written communication abilities
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Proficiency with computers, electronic medical records (EMR/EHR), and Microsoft Office applications
- Professional appearance and telephone etiquette
We take pride in providing excellent care to our patients and fostering a positive work environment for our team. If you are friendly, dependable, and ready to be an important part of our growing practice, we encourage you to apply. We look forward to meeting you!
Pay: $18.00 - $20.00 per hour
Expected hours: 16.0 per week
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
Salary : $18 - $20