What are the responsibilities and job description for the Registrar position at Vitruvian Health?
Who We Are
At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.
Our Legacy
Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.
Our Values
Our core values— Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE) —guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.
Your Career With Us
Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.
Excellence. Every person. Every time.
JOB SUMMARY
The Registration Clerk is responsible for registering patients for emergency, inpatient, and outpatient services according to policy and procedure established by the hospital as well as verifying all insurance coverage and benefits. Serves as the first point of contact for patients presenting to the facility for service. Must professionally and courteously collect monies due to facility.
JOB QUALIFICATIONS
Education: High school graduate or GED preferred. One or two years of college preferred.
Experience: One-year experience in a hospital setting with public contact work preferred. Knowledge of Medical Terminology preferred.
Licenses/Certificates: None
Skills: Proficient with computers and excellent customer service skills.
GENERAL RESPONSIBILITIES
1. Gathers accurate demographic and financial information on Inpatient/Outpatient registration.
2. Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.
3. Collects admission deposits, copays and deductibles.
4. Directs patients to the appropriate inpatient department.
5. Distributes appropriate forms to ancillary departments.
6. Monitors diagnostic tests ordered by physicians for medical necessity according to government guidelines.
7. Verifies patient’s insurance coverage/benefits and documents information in the AS400.
8. Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.