What are the responsibilities and job description for the Front Desk / Patient Coordinator position at Vitana Pediatric & Orthodontic Partners?
We are seeking a Front Desk staff to join our team. As a Front Desk staff, you will be the first point of contact for our guests and will be responsible for providing excellent customer service. If you are a friendly, outgoing individual who enjoys working with people, we encourage you to apply for this exciting opportunity. Fast-paced, boutique-style, pediatric dentistry practice looking to add an additional member to our front office team.
\nDuties:
- Greet and welcome guests as they arrive
- Answer phone calls and direct them to the appropriate department
- Manage the check-in and check-out process
- Maintain a clean and organized front desk area
- Patient scheduling / rescheduling
- Respond to patient inquiries
- Insurance verification
Skills:
- Excellent communication skills, both verbal and written
- Strong customer service skills
- Ability to multitask and work in a fast-paced environment
Requirements:
- High school diploma or equivalent
- Dental receptionist: 2 years (Required)
- Previous experience as a front desk agent or in a similar role preferred
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
$15 - $20 an hour
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Salary : $15 - $20