Office Manager – Wellness Programs (Hybrid NYC)

Office Manager
Location: New York, NY (Hybrid – Midtown Manhattan).
Type: Full-Time. W2.
Schedule: Monday–Friday. Dayshift; 2-3 days onsite.
Pay Rate: $75,000 per year.
We do not provide relocation packages/visa sponsorship.

Job Description:
VitalCheck Wellness is a growing healthcare organization supporting clinical operations and wellness programs across New York City. We are seeking an experienced Office Manager to play a key role in coordinating operations across our corporate office and multiple clinic sites. This is a hybrid position based out of our Midtown Manhattan office, with regular travel to clinic locations throughout NYC.

In this role, you will serve as a central point of support across operations and technology—helping ensure our clinics, systems, and teams run smoothly day to day. You'll work closely with clinical staff, internal teams, and external partners to manage scheduling, systems access, logistics, and operational needs.

This role is a great fit for someone who is organized, comfortable with technology, and enjoys supporting day-to-day operations in a collaborative environment.

Responsibilities:

• Support day-to-day clinic operations, including coordination of schedules, logistics, and supply management across multiple sites, forecasting upcoming needs.
• Manage purchasing and procurement of supplies and equipment for the NYC corporate office and standalone clinic locations, ensuring adequate inventory levels and timely replenishment.
• Coordinate vendor orders, track deliveries, and maintain purchasing records in alignment with budget and operational needs.
• Provide Level 1 technology and help desk support.
• Manage user access and systems administration, across clinical and operational platforms.
• Act as the primary liaison between operations, clinical staff, and corporate clients.
• Identify and resolve operational issues while supporting continuous process improvement.
• Collect and maintain operational data, prepare basic analysis and reports for leadership, and ensure compliance with applicable regulatory and institutional requirements, including HIPAA, OSHA, and CLIA.
• Travel locally to client locations to coordinate site setup.
• Perform other duties and tasks as assigned.

Requirements:

• Associate or bachelor's degree in healthcare or business administration, Operations Management or related field (or equivalent experience).
• Minimum 3 years' experience in office management, IT support, operations, or similar roles.
• Strong technical aptitude (laptops, troubleshooting, Outlook).
• Experience with healthcare systems or clinical operations is a plus.
• Familiarity with help desk or access management responsibilities preferred.
• Ability to lift up to 50 lbs. and be on your feet for clinic support as needed.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with proven success collaborating across clinical and administrative teams.
• In-depth knowledge of healthcare compliance standards, including HIPAA, OSHA, and CLIA.
• Good understanding of local transport and the ability to navigate around the city.
• Must be able to reliably commute as travel to clinic sites is expected throughout New York City.

Benefits: We offer a generous paid time off policy, along with a 401k plan and a collegial work environment

About VitalCheck Wellness
VitalCheck Wellness is a fast-growing, globally positioned healthcare company revolutionizing the way preventative care is delivered—bringing high-quality healthcare directly to workplaces through both onsite and virtual platforms. Our mission is to make health care more accessible, proactive, and data-driven. At the heart of this transformation is our commitment to operational excellence and the integration of AI technologies that streamline processes and enhance patient and partner experiences.