What are the responsibilities and job description for the Account Manager - Home Health position at VitalCaring?
As we continue to grow in both new and existing markets, VitalCaring is seeking an Account Manager who embodies our core values: Trustworthy, Capable, Compassionate, Proactive, and, above all, Called to serve patients in their homes. In this pivotal role, you’ll be the face of VitalCaring — building trusted relationships with physicians, hospitals, facilities, senior living communities, and professional associations. By creating seamless connections between referral sources and the essential home-based care patients need, you’ll position VitalCaring as the preferred home health partner for those you serve.
Join VitalCaring – Where Your Passion Changes Lives!
Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
Why Choose VitalCaring?
Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families—today and into the future
Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Compensation/Earning Potential: generous salary with unlimited commission potential
Health & Wellness
- Medical, Dental & Vision
- Pharmacy Benefits
- Virtual & Mental Health Support
- Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
- Supplemental Health & Life Insurance
Financial & Legal
- 401(k) with Company Match
- Employee Referral Program
- Prepaid Legal Plans
- Identity Theft Protection
Work-Life Balance & Perks
- Paid Time Off
- Pet Insurance
- Tuition & Continuing Education Reimbursement
Join VitalCaring Group and experience a company that invests in you every step of the way!
As the Account Manager, you will:
- Proactively develop and sustain relationships with existing referral sources, including physicians, hospitals, senior living communities, and other healthcare providers, primarily through in-person visits to foster trust and collaboration.
- Regularly identify and pursue new referral sources by cold calling and attending community networking events to build a diverse and expanding pipeline.
- Meet or exceed specific referral targets, with a focus on consistently growing your territory and maintaining high levels of activity.
- Serve as the primary point of contact for referral partners, ensuring they receive timely updates and excellent service that encourages ongoing referrals.
- Collaborate with operational partners to coordinate patient care and ensure seamless service delivery based on referral source feedback.
- Track daily productivity through effective CRM management.
- Engage in community outreach, educational events, and professional networking to raise awareness of VitalCaring’s services and create new opportunities.
Skills for Success:
- A proactive, self-starter attitude with a demonstrated ability to hunt for new business opportunities and develop new referral partnerships.
- Comfort with field work, including face-to-face meetings and networking within healthcare communities.
- Exceptional relationship-building skills, able to establish trust quickly and maintain strong, professional rapport over time.
- Goal-oriented with a proven track record of hitting or exceeding targets in a sales or account management role.
- Highly organized, disciplined, and capable of managing a dynamic schedule that balances client meetings, prospecting, and reporting.
- Excellent communication skills, both in person and virtually, with a focus on customer service and solution finding.
