What are the responsibilities and job description for the SCHEDULING DEPARTMENT position at VITAL IMAGING DIAGNOSTIC CENTERS LLC?
Online Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
Medical Terminology required.
Experience with high volume calls.
Excellent verbal and written communication.
Excellent interpersonal and customer services skills.
Must be organized, detail-oriented, and able to multi-task.
Preferred Requirements:
SPANISH
ENGLISH
OTHER LANGUAGE (CREOLE )