Medical Office Assistant

Job Overview
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the backbone of our medical practice, providing exceptional administrative support and ensuring smooth clinic operations. Your energetic approach and proactive mindset will help create a welcoming environment for patients while maintaining accurate medical records and facilitating efficient workflow. This paid position offers an exciting opportunity to grow your career in a dynamic healthcare setting, utilizing your expertise in medical billing, coding, and office management.

Previous applicants encouraged to reapply.

Responsibilities

• Greet patients warmly at the front desk, manage patient check-in and check-out processes, and handle appointment scheduling using advanced EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Verify insurance coverage, perform insurance eligibility checks, and process claims efficiently to ensure timely reimbursements.
• Collect outstanding balances through accurate medical collections procedures while maintaining compliance with HIPAA regulations to protect patient confidentiality.
• Review and update patient medical records, ensuring all documentation aligns with clinical notes, care plans, and coding standards including CPT, ICD-9, ICD-10 coding systems.
• Manage phone communications with excellent phone etiquette, answer multi-line calls promptly, and direct inquiries appropriately.
• Support clinic operations by maintaining filing systems for medical records, processing incoming correspondence, and managing appointment schedules efficiently.
• Collaborate with healthcare providers to review documentation for accuracy and completeness, supporting quality care delivery.

Requirements

• Proven experience in a medical office environment or healthcare setting with strong knowledge of medical terminology and ICD coding standards.
• Familiarity with EMR/EHR systems is essential.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software.
• Strong organizational skills with attention to detail in documentation review and office management tasks.
• Exceptional customer service skills paired with professional phone etiquette and the ability to handle multi-line phone systems confidently.
• Bilingual abilities are preferred to serve diverse patient populations effectively.
• Prior clinic office experience is required; familiarity with medical terminology is a plus.
• Ability to work efficiently under pressure while maintaining a positive attitude in a fast-paced environment. Join us as a Medical Office Assistant if you’re passionate about providing outstanding patient service while supporting seamless clinical operations! This role offers the chance to develop your skills in medical billing, coding, health information management, and office administration within a vibrant healthcare team committed to excellence.

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $17