Night Audit

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Night Audit

Pittsburg, KS Full-time

POSITION TITLE: Night Auditor

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

About Hampton Inn & Suites Pittsburg

The Hampton Inn & Suites Pittsburg, managed by Vista Host Management & Development

Company, is located in the heart of Pittsburg, Kansas, close to Pittsburg State University

and major businesses in the area. The hotel features 80 spacious rooms and suites, an

outdoor pool, fitness center, and complimentary breakfast. It’s a great choice for guests

visiting the university or those in town for business meetings and events.

Position Summary

The Night Auditor is responsible for attending to guest needs, balancing daily revenue and

expense transactions, and performing front desk duties during the night shift. This role

involves providing exceptional customer service, resolving guest issues, and ensuring the

accuracy of financial records to maintain smooth hotel operations.

WHO IS THIS POSITION FOR?

The Night Auditor role is best suited for someone who:

• Enjoys working independently during night hours and has strong problem-solving
  
  

skills.

• Has a high level of attention to detail, especially when handling financial
  
  

transactions and accounting tasks.

• Is capable of providing excellent customer service while managing various front
  
  

desk duties.

• Thrives in an environment that requires multitasking and ensuring guest satisfaction
  
  

overnight.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• 401k.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.
  
  

Duties And Responsibilities

• Provide exceptional customer service, making guests' overnight stays comfortable
  
  

and meeting team and brand goals.

• Perform quality assurance (QA) requirements for the front desk department.
• Ensure compliance with hotel policies, procedures, and relevant ordinances
  
  

regarding security, cash handling, and guest relations.

• Act as the night manager on duty, handling guest requests, questions, and issues
  
  

throughout the hotel.

• Verify the accuracy of all allowances, corrections, and miscellaneous vouchers
  
  

during the night shift.

• Balance all credit card transactions, prepare deposits, and verify in-house and
  
  

closed accounts.

• Conduct the property management night audit system, closing the current business
  
  

day and opening the new day.

• Manage guest complaints, documenting requests and issues, and ensuring timely
  
  

resolution and guest satisfaction.

• Organize and complete end-of-shift paperwork, phone reports, restaurant
  
  

paperwork, wake-up call reports, and audit packs.

• Maintain the cleanliness and organization of the hotel lobby, coffee stations, and
  
  

front desk area.

• Perform other duties as assigned by management to support overnight operations.
  
  

Position Requirements

• Must be able to communicate effectively in English, both written and verbally.
• Must be able to stand for extended periods.
• Must be able to lift up to 20 lbs.
• Strong attention to detail and the ability to manage financial transactions
  
  

accurately.

• Willingness to work night shifts, including weekends and holidays.
  
  

Please visit our careers page to see more job opportunities.