IT Asset Analyst

Job Summary:

Responsible for maximizing the business value of Client IT Assets – hardware, software, or both – depending on assigned focus. This position ensures compliance with internal policies and external requirements while optimizing asset utilization, managing financial, technical, and cybersecurity risks, and maximizing the business value of IT investments. The role supports the procurement, deployment, maintenance, tracking, and retirement of assets and may focus on hardware, software, or both, depending on organizational needs. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Responsibilities:

• Develops, implements, and maintains organization-wide IT asset management (ITAM) strategies, policies, standards, and processes to manage hardware and/or software assets from acquisition through disposal.
• Maintains a comprehensive and accurate inventory of IT assets (hardware and software), ensuring regular audits and reconciliations are performed to uphold data quality and compliance.
• Oversees lifecycle processes such as procurement, deployment, upgrades, transfers, reclamation, retirement, and disposal of IT assets.
• Manages compliance with software licensing agreements, hardware warranties, vendor contracts, and other regulatory and legal obligations.
• Supports cost optimization efforts through license usage tracking, hardware utilization analysis, contract negotiation, reclamation efforts, and waste reduction.
• Monitors asset lifecycle events, including warranty tracking, end-of-life management, license renewals, and refresh planning.
• Provides timely and accurate asset reporting and analytics for internal stakeholders, including usage metrics, compliance status, financial forecasts, and risk assessments.
• Collaborates cross-functionally with IT, procurement, finance, legal, security, and department leadership to align IT asset management practices with organizational goals.
• Serves as the subject matter expert for IT asset management and advises on best practices, risks, and opportunities for improvement.
• Manages vendor relationships and negotiations related to hardware and/or software asset procurement, support contracts, service-level agreements, and renewals.
• Identifies and implements process improvements, automation opportunities, and technological enhancements to improve asset management efficiency and effectiveness.
• Provides training, support, and guidance to staff and stakeholders on IT asset management tools, compliance requirements, and best practices.
• Ensures data privacy and cybersecurity practices are adhered to during hardware disposal or software decommissioning processes.

Qualifications

Knowledge, Skills, and Abilities

• Thorough knowledge of IT asset lifecycle management (hardware and/or software), including procurement, inventory tracking, deployment, maintenance, and disposal.
• Knowledge of software licensing models, terms, conditions, and compliance requirements.
• Knowledge of financial analysis, budgeting, forecasting, and cost optimization strategies for IT assets.
• Proficiency with asset management systems, tools, and methodologies.
• Strong analytical skills, including the ability to quickly and accurately wrangle, analyze, and interpret data, as well as identify and define data integrity issues and make recommendations for resolution. Ability to collect, synthesize, and analyze data. Ability to develop sound and valid recommendations.
• Highly organized with strong attention to detail.
• Ability to build strong working relationships, internal and external to the organization. Ability to work cross-functionally with teams and key stakeholders, utilizing analytical skills in understanding data flows, dissecting problems, and delivering clear recommendations and guidance.
• Ability to articulate data findings using both technical and non-technical language.
• Ability to conduct asset audits, analyze usage data, manage contract compliance, and identify optimization opportunities.
• Ability to communicate effectively both verbally and in writing; ability to articulate user needs in technical and non-technical terms.
• Must have strong communication skills and the ability to establish and maintain effective working relationships with co-workers, County staff, and the public. Ability to provide excellent customer service.
• Maintain regular and punctual attendance.

Required Education and Experience

• Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
• Four years of related professional experience may substitute for the required degree.
• Three years of experience in managing IT asset management, procurement, lifecycle management, or similar large-scale roles.
• Experience managing hardware lifecycle processes and extensive vendor relationships in enterprise environments.