Community Thrift Shop Manager

The Community Thrift Shop seeks to hire a Manager for an average of 28 hours/week on an hourly basis $22-$30/hour range to fill the anticipated retirement of the current manager. The Community Thrift Shop is a not for profit organization staffed by volunteers and reliant on community donations of product to generate sales for the benefit of the Hospice House, a program of the charitable organization, Visiting Nurse Service and Hospice of Suffolk. Interested and qualified candidates should submit resume to ltaylor@lithriftshop.org

The Community Thrift Shop

345 Main Street, Huntington, NY 11743

Job Description

Position Title: Community Thrift Shop Manager

Non Exempt

Location: Huntington

Days/Hours: four 7 hour days/week, 9:30am - 4:30pm with flexible additional hours as needed in consideration of Thrift Shop hours of operation Monday-Saturday 10am-4pm.

Reports To: Community Thrift Shop Board President

Position Summary: The Community Thrift Shop (CTS) Manager performs duties in accordance with CTS Bylaws, is responsible for the successful operation of CTS and guidance of the CTS role to serve the community and generate income for charitable donations. Opens and closes CTS in prompt, safe and efficient manner while supervising day-to-day operations of CTS including but not limited to:

Duties and Responsibilities:

FINANCIAL MANAGEMENT

Maintain accurate records of retail operations and financial activity of the store via the Square sales system and interface with offsite accounting department.

Perform accurate and detailed tracking of daily, weekly, and monthly receipts including counting money at end of a.m. and p.m. shifts.

Deposit cash daily.

Manage petty cash reconciliation.

Review/Approval of all Accounts Payable invoices and proper submission to Accounting Department.

MERCHANDISE MANAGEMENT

Monitor receipt of merchandise. Advise agencies when excess donations must be removed or when additional product is needed.

Maintain pricing guidelines and ensure that staff are trained in them.

Manage monthly sales and weekly promotions.

Submission of promotional schedule to Marketing for advertising purposes.

Oversee the development of promotional signage including Marketing approval.

Supervise the disposal of un-sellable and unsold merchandise.

Ensure volunteers sort, price and display product on the selling floor.

VOLUNTEER, STAFF AND CONTRACTOR MANAGEMENT

Train, supervise and schedule CTS volunteers for sorting, pricing, merchandising, customer service and greeting to ensure optimal operation.

Collaborate with the VNSHS Hospice Support Services Coordinator if additional volunteer support is needed.

Supervise part time managers, cleaning staff, garbage disposal and salvage pickup.

Ensure orderly presentation of CTS and merchandise.

ONLINE AND CONSIGNMENT SALES

Manage online sales process to include but not limited to product selection, photography, pricing, description, posting online, customer service, negotiation and sales, and product shipping.

Oversee consignment sales process to include but not limited to relationship with consignment vendor, selection of product and collection of income.

OTHER

Attend CTS Board of Directors meetings and report on sales, donations, volunteers, marketing, and repairs and making recommendations for procedural changes.

Address and resolve minor maintenance issues and/or repair needs and bring major repair problems to the attention of the Board President.

Maintain and order supplies.

Ensure that volunteers issue tax receipts to donors.

Secure product appraisals when necessary.

Maintain and update CTS Facebook, Instagram and website.

Maintain an Excel summary of supplies ordered and received, customer financial donations, online and consignment sales.

Ensure compliance with safety regulations and precautions.

Qualifications:

Retail experience required, thrift shop experience a plus.

Excellent customer service, Adept with computer applications including MS Excel and Word and social media skills.