What are the responsibilities and job description for the Front Desk Receptionist position at Visiting Angels?
About Us:
We provide non-medical homecare to those seniors in our service area. We are veteran owned and operated and are a proud VA approved service provider! We strive to offer compassionate, dedicated care to all of our clients while promoting customer service and dedication to being the America's Choice in Homecare.
Role Overview:
As a Front Desk Receptionist at Visiting Angels, you will be responsible for handling front desk operations and providing a welcoming environment for clients and visitors. In this role, you’ll collaborate closely with our caregiving team to ensure smooth communication and support for our clients' needs. This position will also be working hand in hand with our scheduler to assist with daily tasks. You will work on-site in Monroe, Michigan, providing valuable assistance within our homecare environment.
Key Responsibilities:
- Greet and assist clients, caregivers, families, and visitors in a friendly and professional manner.
- Manage incoming calls and route them appropriately to staff members.
- Schedule appointments and maintain the front desk calendar efficiently.
- Maintain a clean and organized reception area, ensuring a positive first impression.
- Handle administrative tasks such as filing, data entry, and document management.
- Assist the scheduler with scheduling issues as needed.
- Manage social media platforms.
- On call rotation.
Qualifications:
You're a great fit if you have the following skills.
- Proven experience as a receptionist or in a similar role.
- Excellent communication skills in English, both verbal and written.
- Familiarity with office equipment, such as printers, computers, and scanners.
- Strong organizational skills and attention to detail.
- Ability to handle multitasking effectively in a fast-paced environment.
Bonus If You:
- Have experience in the healthcare sector or homecare services, preferably with seniors.
- Are bilingual or possess additional language skills.
- Have experience with scheduling software or client management systems.
Employment Type & Availability:
This position is Full Time, Monday through Friday 8am-4pm with an on call rotation.
Location:
This position is on-site only in Monroe, Michigan, and is open to candidates currently residing in Michigan or Ohio.
Why You’ll Love Working Here:
At Liberty Provider DBA Visiting Angels, we prioritize integrity, compassion, and service in everything we do. Our team is dedicated to providing exceptional, non-medical homecare to seniors and veterans in our community, and we foster an environment of trust and support for our caregivers.
We believe that by supporting our staff with respect, open communication, and the tools they need to succeed, we empower them to provide the highest quality care to the people who depend
