Client Care Coordinator

• Perform general office duties, including but not limited to, word processing, filing, reception and telephone services.
• Scheduling care for clients in the Modesto area as well as Veterans.
• Process applications and check references. Conduct criminal background checks for potential employees.
• Schedule interviews for potential employees with appropriate supervisor. Ensure TB tests are obtained upon hire and annual testing records maintained.
• Maintain computer schedules and ensure timely data entry for clients and caregivers.
• Enter and maintain client and caregiver information into the database.
• Answer the telephone and greet the public.
• Be dependable: arrive on time and complete assigned tasks with minimal supervision.
• Help conduct new caregiver staff orientation.
• Monitor telephony logs on a daily basis, making appropriate corrections to the system to facilitate accurate processing of payroll and billing.
• Generate timely reports on caregiver supply and demand for direct supervisor.
• Communicate and reinforce Visiting Angels’ policies and procedures.
• Communicate and refer appropriate matters to the Office Manager for direction.
• Maintain positive relationships with clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
• Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
• Demonstrate dependability and reliability.
• Maintain professionalism; provide support and encouragement to the caregiver team.
• Maintain regular, predictable attendance.
• Perform other functions as deemed appropriate by the management team.

This position will have to work some weekends. Please do not apply if you are unavailable. It will be based out of Modesto, but will frequent Tracy, CA.