Technical Support Analyst

Technical Support Analyst – 3-Month Contract (Orlando Area)

Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.

What You’ll Do:

• Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
• Shadow and support the lead technician
• Replace outdated hardware (8GB PCs and 4:3 monitors)
• Handle hardware swaps for new systems, label printers, scanners, iPads, and more
• Keep workstations tidy and professionally organized (because cable chaos is never a good look)
• Manage inventory, follow device naming conventions, and escalate printer issues as needed
• Support SIM/TCP training sessions and related equipment
• Follow IT security processes and contribute to continual improvement initiatives

What You Bring:

• 1 year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
• Strong deskside troubleshooting skills
• Ability to image, configure, and re-image PCs with approved apps and systems access
• Excellent documentation, communication, and customer service chops
• Flexibility to work some weekends or on-call shifts
• Valid driver’s license, reliable vehicle, and ability to transport IT gear between offices
• Must pass background and drug screening (marijuana excluded)

Details:

• Contract Duration: Jan 9, 2026 – Apr 9, 2026
• Location: On-site across Orlando area offices
• Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.