What are the responsibilities and job description for the Front Desk Assistant ( Administrative +Optical Sales) position at Vision One Eyecare?
Job Overview
Vision One Eyecare – Katy, Texas
Vision One Eyecare is a modern, patient‑focused optometric practice serving the Katy, Texas community. We provide comprehensive primary eye care, specialty contact lens services, pediatric myopia management, and advanced dry eye treatment. We are seeking a friendly, organized, and energetic Front Desk Assistant who enjoys helping patients and contributing to a smooth clinical workflow.
This role combines administrative front desk duties with optical sales support (spectacles and contact lenses). If you love working with people and thrive in a fast‑paced environment, you’ll fit right in.
Position: Front Desk Assistant (Administrative Optical Sales)
Administrative Responsibilities
- Answer incoming phone calls with professionalism and warmth
- Schedule appointments and manage daily patient flow
- Verify medical and vision insurance benefits
- Submit claims and assist with denial remediation
- Collect payments and assist with daily reconciliation
- Maintain an organized, efficient front desk environment
- Provide exceptional customer service to every patient
Optical Sales & Support
- Assist patients with spectacle frame selection, styling, and lens options
- Support contact lens sales, including discussing brands, benefits, and pricing
- Enter optical orders accurately and assist with dispensing
- Provide basic frame adjustments and measurements (PD, segment height)
- Communicate confidently about products and services
What We’re Looking For
- Articulate, friendly, and energetic personality
- Excellent customer service and communication skills
- Strong multitasking ability in a busy clinical setting
- Well‑organized and comfortable with computers
- Proficient with Microsoft Office
- Quick learner and strong team player
- Experience in optometry, healthcare, or optical sales is a plus but not required
- Prior research experience is helpful
Why Join Vision One Eyecare?
- Supportive, growth‑oriented team culture
- Opportunities to learn optical sales and specialty eye care
- Employee discounts on products and services
- Paid time off
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $13 - $16