What are the responsibilities and job description for the Volunteer Program Coordinator position at Vision House?
Description
About Us: Vision House is a nonprofit Christian organization helping families with children break the cycle of homelessness. Through transitional housing, programs and supportive services, we provide families in Washington State with opportunities for life change to overcome trauma, generational poverty and situational homelessness. Regardless of race, religion, national origin, gender or sexual preference, every person deserves a healthy home.
Job Summary: Enthusiastic and organized Volunteer Coordinator sought to lead and optimize our volunteer engagement initiatives. The ideal candidate will possess strong communication and interpersonal skills, a passion for community involvement, and the ability to strategically match volunteers with meaningful opportunities. The philanthropy team is a fun and collaborative group that works hard, supports one another, celebrates successes, and follows the Lord’s call to serve families experiencing homelessness.
REPORTS TO: Director of Philanthropy
HOURS: 40 hours per week, nonexempt, Monday-Friday, some weekends and evenings required
TRAVEL: Travel between Renton and Shoreline Campuses required
LOCATION: Office is in Renton, WA
Our new Volunteer Program Coordinator will enjoy the following benefits:
- Starting pay: $25.00 - $28.00 per hour DOE
- Health insurance: Medical $65–$150/month, Dental $13/month, Vision $2/month (family rates available)
- Retirement plan with up to 3% employer match
- Generous paid time off: 3 weeks vacation to start, 13 paid holidays, and 9 days of sick leave (separate from PFML & FMLA)
- Employee Assistance Program (EAP)
- Employer-sponsored life insurance
- Childcare tuition assistance for Vision House programs
At Vision House, we serve populations from a variety of backgrounds. We strongly value diversity and actively seek applicants that will balance our employment workforce to align with the populations we serve. Questions regarding our commitment to Diversity, Equity, and Inclusion can be directed towards our HR department.
As a Volunteer Program Coordinator you will:
- Develop and implement specific strategies for the continual recruitment of volunteers through means such as public speaking, community education, and building relationships with individuals, businesses and churches.
- Engage the community to participate in the Vision House mission as volunteers, including creative ways for all ages and abilities to participate.
- Manage the process for intake, support, and retention of volunteers through the Vision House volunteer management system, including training, scheduling, and recognition.
- Assist Family Services staff in scheduling, supervising, training and maintaining volunteer mentors and child care volunteers.
- Coordinate volunteer support to facilitate fundraising and other events (i.e. set up, tear down etc.)
- Coordinate and facilitate group volunteer projects and follow up as needed
- Enter and maintain data routinely: (Volunteer information in databases | Background checks, Volunteer forms, handbooks, and files | Track volunteer hours | run reports as needed from donor database)
- Maintain and update the volunteer management system, including training staff and volunteers, and maintaining current volunteer opportunities and requirements.
- Communicate regularly with volunteers: (Conduct Volunteer orientations and training | Contribute to the monthly Volunteer Newsletter that incorporates current needs, donor opportunities and updates on Vision House | Send "thank you", sympathy and birthday cards/gifts to volunteers | Send Christmas cards/gifts | Organize annual “National Volunteer Week” acknowledgement)
- Provide hospitality for volunteers, including purchasing drinks, snacks, and meals.
- Every other year OR Semi-annually conduct volunteer survey, to assess satisfaction and successes.
- Work with the marketing team to develop content for social media, newsletters, annual reports, etc., to recognize volunteer contributions and to help promote the volunteer program.
- Participate in all-staff and team meetings – sharing updates on volunteer impact and upcoming opportunities
- Produce year-end Volunteer Department report
- Provide office support with phone coverage and door assistance
- Other duties as assigned and general errands as needed
Requirements
Volunteer Program Coordinator candidates should have the following qualifications:
- Minimum 2 years volunteer recruitment and/or volunteer management experience
- Bachelor's degree in a related field, or equivalent combination of education and related work experience
- Demonstrated passion for hospitality, coupled with a commitment to creating an inclusive and welcoming environment where individuals feel valued and a sense of belonging.
- Possessing a genuine enthusiasm for fostering positive connections with individuals through warm and engaging interactions.
- Strong administrative skills as much of this position requires significant time at the computer, as well as good interpersonal skills as you interact with volunteers.
- Strong planning and project management skills with the demonstrated ability to prioritize and manage multiple projects simultaneously
- Demonstrated ability to work independently in a fast-paced, deadline sensitive environment
- Demonstrated diplomacy and effective written, verbal and interpersonal communication skills
- Strong group presentation skills
- Excellent written and verbal communication skills
- Demonstrated computer skills using MS Office 365
- Database experience (Donor Perfect and Better Impact preferred)
- Ability to take direction from different departments
- Ability to prioritize and to be flexible
- Ability to work occasional Saturdays and/or evenings
- Working knowledge of Christ-centered servant leadership
- Must be an active follower of Jesus Christ and have ability to sign our Statement of Faith.
Physical Demands/Work Requirements:
- Must have valid driver's license and reliable transportation
- Ability to lift 25 lbs
Salary : $25 - $28