What are the responsibilities and job description for the Technical Training Professional position at Vish Consulting IT?
Job Role-: Technical Training Professional
Location-: Lake Oswego, OR /Portland, OR (Remote)
Duratio-: 6 Months(Possible extension)
Contract Role
Job Description
Role Overview: We are seeking a highly skilled Technical Enablement and Instructional Design Contractor to support our Business Systems (DX) team. This role focuses on designing and delivering high-quality training content, including micro-videos, in-app guidance, and technical documentation to streamline complex processes.
Exp:- 8 years
Minimum Degree Required: Bachelor's Degree
Skills: Required
TECHNICAL DATA ACQUISITION, TRAINING EVALUATION, TECHNICAL TRAINING PROGRAM DESIGNTECHNICAL TRAINING PROGRAM DELIVERYPROGRAM NEEDS IDENTIFICATION
Key Responsibilities
Vivek Sharma
Account Manager
Email: vivek@vishusa.com
Vish Consulting Services, Inc
www.vishusa.com
Location-: Lake Oswego, OR /Portland, OR (Remote)
Duratio-: 6 Months(Possible extension)
Contract Role
Job Description
Role Overview: We are seeking a highly skilled Technical Enablement and Instructional Design Contractor to support our Business Systems (DX) team. This role focuses on designing and delivering high-quality training content, including micro-videos, in-app guidance, and technical documentation to streamline complex processes.
Exp:- 8 years
Minimum Degree Required: Bachelor's Degree
Skills: Required
TECHNICAL DATA ACQUISITION, TRAINING EVALUATION, TECHNICAL TRAINING PROGRAM DESIGNTECHNICAL TRAINING PROGRAM DELIVERYPROGRAM NEEDS IDENTIFICATION
Key Responsibilities
- Develop and maintain technical training materials, including job aids, walkthroughs, and self-help videos.
- Utilize Scribe to automate the creation of documentation and embeddable support links to reduce manual effort.
- Design and implement in-app guidance features using Whatfix and WalkMe to improve user experience and facilitate software migration.
- Collaborate with Subject Matter Experts (SMEs) to translate technical requirements into clear, actionable learning content.
- Analyze usage metrics (e.g., via Whatfix/WalkMe Analytics) to identify areas for content improvement and user journey optimization.
- Expertise in Digital Adoption Platform : Experience preferred in designing and deploying Digital Adoption Platform solutions.
- Proficiency in Scribe (or other Authoring Tool): Demonstrated ability to use an authoring tool for rapid documentation and training creation.
- Proficiency in Video Editing using a Tool like Google Vids, Adobe Premiere Pro, or other (preferably Google Vids)
- Instructional Design background with experience in UX principles and technical training delivery.
- Familiarity with Agile methodology and Jira for project management.
- Familiarity with Salesforce
Vivek Sharma
Account Manager
Email: vivek@vishusa.com
Vish Consulting Services, Inc
www.vishusa.com