What are the responsibilities and job description for the Sr. Site Reliability Engineer position at Visa?
Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Site Reliability Engineer (multiple openings) in Austin, TX to:
- Provide technical support to Tier 0 Applications ensuring it meets all service level agreements and team objectives.
- Participate in root cause and analysis (RCA) for issues encountered for associated services.
- Assist in disaster recovery plan without impacting any related services. Implement extensive application monitoring objectives.
- Implement self-healing services to minimize or eliminate downtime.
- Implement application and system changes according to best practice.
- Work with the development team to resolve issues, enhance applications, and advice.
- Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements.
- Ability to work after hours including weekends, night, early morning on rotational shifts.
- Position reports to the Austin, Texas office and may allow for partial telecommuting.
- This position requires travel 5-10% of the time.