What are the responsibilities and job description for the Sr. Manager, Global Inclusion Programs and Partnerships position at Visa?
Drive inclusion as a core business strategy to advance Visa's growth, customer relevance, innovation, and risk management through strategic planning and execution of high-impact experiential activations. Translate inclusion priorities into measurable business outcomes across products, regions, and functions with a focus on financial inclusion and the digital economy, leading the project management, budgeting, and stakeholder relationships for all initiatives.
In this role, you will:
- Architect and execute a global portfolio of inclusion focused experiential activations, translating Visas priorities into clear OKRs and demonstrable business outcomes.
- Lead complex, global initiatives with rigorous, senior level project management driving strategy, planning, execution, measurement, and continuous improvement.
- Cultivate and manage key internal and external relationships, partnering with senior leaders and cross-functional teams (Product, Marketing, SMB and People) and external agencies to scale inclusive solutions that strengthen Visas network and market position.
- Oversee program budgets, ensuring fiscal responsibility and maximizing ROI on all experiential initiatives.
- Deliver executive-ready communications, comprehensive dashboards, and strategic insights that demonstrate the commercial and brand impact of inclusion led experiential marketing.
- This position is designed for an innovative and strategic leader with strong business acumen and a proven background in experiential marketing and program leadership. You are someone who challenges assumptions, moves fast, and delivers measurable results that advance Visas four outcomes while accelerating core business performance. Key Responsibilities
- Lead the strategic planning, development, and execution of a global portfolio of inclusion programs and experiential activations set and deliver on clear OKRs tied to business metrics (e.g., product adoption, market expansion, talent pipelines, brand impact).
- Own the end to end project lifecycle for all initiatives, including the PMO cadence (resourcing, timelines, risk or issue logs, dependencies) and building robust cross-functional execution plans.
- Develop and manage multiyear roadmaps, project plans, milestones, and dashboards track qualitative and quantitative impact and benchmark against internal or external intelligence.
- Directly manage substantial program budgets, including forecasting, tracking, and reporting, to ensure programs are delivered on budget and with measurable impact.
- Serve as the primary liaison for internal senior stakeholders and external partners, managing relationships with agencies, vendors, and community organizations.
- Assist with executive and stakeholder communications deliver concise status reports, strategic artifacts, and decision-ready narratives to senior leadership.
- Oversee all logistical components from concept to post mortem (vendor sourcing and management, contract negotiation, scheduling, measurement) and drive continuous process improvements for scalable success.
What We Are Looking For:
A nontraditional, strategic operator who thinks beyond the box, challenges assumptions, and designs scalable solutions that move core business metrics.
A change agent with rigorous program and project management, analytical rigor, and a bias for outcomes over activity.
An experienced leader who can build bridges and influence across all levels of the organization to foster innovation and drive results.
Success in this role is measured by business results accelerated customer adoption, stronger partner ecosystems, improved talent attraction or retention, and reduced operational risk all driven through inclusive design and the strategic execution of world class experiential activations across Visas global footprint.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.