What are the responsibilities and job description for the Senior Director, Global Market Operations – SMB Acceptance Go-To-Market position at Visa?
Team background:
Global Markets represents 100% of the revenue of the company, bringing together 5 of the Regional Presidents, 200 markets, and all the key client-facing functions (e.g., Global Clients, Global Deals) who report to Visa’s global Group President.
The Global Markets Operations team directly supports and works with Visa’s Group President as well as the Global Markets team in achieving its top priorities across an array of strategic and operational activities. The team has 3 main objectives: (1) ensuring a highly efficiency and efficacious operating model to enable Visa to reach its financial and operational goals, (2) enabling global best practice sharing and common alignment across all of Visa’s 5 regions and 200 markets, (3) directly owning, leading, and executing key cross-functional strategic initiatives that are top-management priorities.
Job Description and Responsibilities:
Visa is seeking a strategic yet pragmatic, and results-oriented Senior Director to lead the Long-Tail Acceptance Go-To-Market Center of Excellence (COE) on behalf of Global Markets.
In this newly created role, you will design, launch, and operationalize Visa’s renewed focus on increasing acceptance and preference amongst SMB/Nano merchants worldwide accelerating/guiding product pilots, incubating new innovative solutions, and delivering integrated go-to-market strategies that span across cross-functional levers such as pricing/GE/marketing and more. This highly visible role will partner closely with product, sales, and other Global Market & Functional teams to drive key priorities and deliver measurable impact.
The Senior Director will report to the Head of Global Markets Operations and be an integrative member of the Global Markets Operations team.
This role will begin as an individual contributor, but remit will most likely expand to include the hiring/management of a small yet high-impact team (to be co-shaped with Head of Global Markets Ops Group President).
Key Responsibilities
- Set the Vision & Track Progress, owning priorities and success metrics for OKRs
- Develop and Deliver the Long-Tail Acceptance Playbook
- Fostering a collaborative Product Go-To-Market (GTM) Partnership, act as primary liaison with the Global Product to inform and deliver go-to-market strategies
his is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
