What are the responsibilities and job description for the Director, Visa Consulting & Analytics position at Visa?
Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, VCA supports our partners to solve their most strategic problems.
The US Consulting group within VCA provides consulting and solution services for Visa’s largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk.
The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring and Processing partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.
Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, or profitability enhancement.
Essential functions include:
- Proactively engage with Visa account management teams in regular strategic and planning discussions, cultivate and manage a pipeline of work with merchant acquirers
- Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers and processors
- Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement
- Partner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
- Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.