What are the responsibilities and job description for the Account Manager - Banking & Financial Services position at Virtusa?
Company Background
Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare/life sciences, and telecommunications, technology, and media.
With over 30,000 people and over 50 offices worldwide, we harness our deep design and engineering heritage to help global organizations tackle their toughest technology challenges. We help our clients identify strengths, uncover opportunities, and accelerate their path to digital transformation using our Digital Transformation Studios (DTS).
We blend unique perspectives and proven expertise across consulting, design, and engineering disciplines. We challenge convention, and one another, to create compelling experiences that delight users and transform business. We have a passion for trying new ideas. And a rapid process to bring them to life. Whether it's the digital enterprise, mobile wallet, the IoT or virtual reality, we're investing, experimenting, tinkering and hardening the technology that sets the pace in an ever-changing world. Through a proven platforming methodology, domain expertise and technology innovation, we deliver growth through differentiated solutions.
We bring best in class digital engineering services to every engagement, with deep expertise in digital strategy and design; customer experience; analytics; mobile; cognitive/AI; full stack engineering, microservices, IoT; and cloud services.
For more information, please visit http://www.virtusa.com/
Summary Of Position
The Client Partner supports the business through the development, management, and execution of strategic and tactical account management practices of the organization’s Top-20 strategic account(s). The ideal candidate will be responsible for managing and growing key client relationships, ensuring client satisfaction, and driving business growth. This role requires a deep understanding of IT services and Banking industry, exceptional communication skills, and a proven track record in client relationship management.
Responsibilities
Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare/life sciences, and telecommunications, technology, and media.
With over 30,000 people and over 50 offices worldwide, we harness our deep design and engineering heritage to help global organizations tackle their toughest technology challenges. We help our clients identify strengths, uncover opportunities, and accelerate their path to digital transformation using our Digital Transformation Studios (DTS).
We blend unique perspectives and proven expertise across consulting, design, and engineering disciplines. We challenge convention, and one another, to create compelling experiences that delight users and transform business. We have a passion for trying new ideas. And a rapid process to bring them to life. Whether it's the digital enterprise, mobile wallet, the IoT or virtual reality, we're investing, experimenting, tinkering and hardening the technology that sets the pace in an ever-changing world. Through a proven platforming methodology, domain expertise and technology innovation, we deliver growth through differentiated solutions.
We bring best in class digital engineering services to every engagement, with deep expertise in digital strategy and design; customer experience; analytics; mobile; cognitive/AI; full stack engineering, microservices, IoT; and cloud services.
For more information, please visit http://www.virtusa.com/
Summary Of Position
The Client Partner supports the business through the development, management, and execution of strategic and tactical account management practices of the organization’s Top-20 strategic account(s). The ideal candidate will be responsible for managing and growing key client relationships, ensuring client satisfaction, and driving business growth. This role requires a deep understanding of IT services and Banking industry, exceptional communication skills, and a proven track record in client relationship management.
Responsibilities
- Develop and execute account plans to achieve sales targets and objectives.
- Identify and pursue opportunities for account growth.
- Own End to end sales process for identified opportunity pursuits; Facilitate proposal management activities.
- Build and maintain strong, long-lasting client relationships.
- Engage and manage clients at appropriate levels, including senior technology and business executives to drive and execute the farming / mining strategy for the account.
- Understand firm’s service offerings and applicability to the account and collaborate with internal teams to propose and deliver effective solutions.
- Negotiate commercial terms while maintaining company objectives.
- Support marketing team in crafting practical, effective, and efficient experiences for our customers.
- Conduct regular client reviews and feedback sessions to monitor performance and address concerns.
- Candidate should have prior client services experience in Banking and Financial services industry.
- Candidate should be based in Pittsburgh, PA.
- Willingness to be physically present in the client offices at least 3 days a week.
- Prior experience managing relationships at large Banking clients, with a history of consistent QoQ revenue and margin growth.
- Demonstrated ability to take initiative and interact with CXO level leadership.
- Experience of large project deals, and working in an onsite / offshore model
- Strong interpersonal and communication skill. Ability to work with multi-cultural and geographically distributed teams.
- Ability to work in a fast-paced environment.
- Ability to influence decision making and work across executive and operational levels on IT and Business side.