What are the responsibilities and job description for the Patient Safety Observer position at VirtuAlly?
About VirtuAlly
VirtuAlly was founded in 2017 as a spinout from the Medical University of South Carolina, home to one of the nation’s two Telehealth Centers of Excellence. VirtuAlly is a pioneer in redefining virtual care— leveraging next-generation technology and innovation with compassion and human caring. We’re committed to protecting the lives entrusted to our care, ensuring each patient experiences attentive, quality care while every caregiver is equipped with the tools and confidence to excel.
Through cutting-edge virtual staffing solutions, we inspire, assist and elevate healthcare teams, allowing them to concentrate on their most important priority: their patients. We’re more than just a service. We stand alongside your teams as a trusted Ally, offering collaborative, customized, virtual caring solutions for a new and dynamic world of healthcare
Mission and Vision
Our mission is infusing next-generation technology and compassion into the world of virtual caring™ and our vision is to lead the way in virtual patient care evolution.
Telesitting
Scalable, real-time patient monitoring command center to reduce falls, enhance safety, and cut sitter costs.
Position Summary
The Patient Safety Observer is responsible for providing continuous monitoring of patients to promote patient safety and prevent harm.
Essential Functions
- Maintain constant visual observation of multiple patients simultaneously
- Monitor patients for safety risks based on nurse-driven indications
- Verbally redirect patients with a digital 2-way audio device located in patient rooms
- Notify staff if patients require assistance using proper etiquette and escalation protocols
- Confirm patient information throughout all interactions
- Document all interactions with patients and clinical staff
- Demonstrate proficiency with variety of technology platforms
- Align with company culture and core values: Be Authentic, Compassionate, Celebrate, Aspire
Required Qualifications
- High school diploma or equivalent preferred
- Experience in patient care preferred
- Experience with medical terminology preferred
- Technical proficiency of computer software applications
- Extreme attention to detail