What are the responsibilities and job description for the Business System Analyst 2 position at Virtual Tech Gurus?
Details:
We are seeking an experienced Business Systems Analyst (BSA) with strong expertise in the banking and financial services domain and hands-on experience in Workcase/Workflow Management systems. The ideal candidate will be responsible for bridging the gap between business needs and technology solutions by gathering requirements, analyzing processes, and delivering functional specifications that support strategic initiatives.
Key Responsibilities
- Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.
- Translate business needs into functional requirements, use cases, user stories, and workflow diagrams.
- Work on Workcase Management systems (e.g., Pega, Appian, IBM BPM, ServiceNow, or equivalent) to support automation and process optimization.
- Conduct gap analysis, feasibility studies, and impact assessments for new and existing banking applications.
- Support the design of workflow automation, case routing, and rule-based decision-making in banking processes.
- Perform system analysis, data mapping, and validation to ensure alignment with business requirements.
- Partner with QA teams to define test plans, acceptance criteria, and UAT support.
- Ensure solutions comply with regulatory, security, and audit requirements in the banking industry.
- Act as a liaison between business units, technology teams, and external vendors to ensure project success.
- Prepare process documentation, training materials, and executive-level presentations.
Required Skills & Qualifications
- Bachelor’s degree in business administration, Information Systems, Finance, or related field.
- 5–8 years of Business Systems Analysis experience, with at least 3 years in the banking/financial services domain.
- Strong knowledge of retail/commercial banking, payments, lending, KYC/AML, or regulatory compliance processes.
- Hands-on experience in Workcase/Workflow Management platforms (e.g., Pega, Appian, IBM BPM, ServiceNow, or similar).
- Proficiency in creating BRDs, FRDs, Use Cases, User Stories, RTMs, and process flows (BPMN, UML).
- Familiarity with SQL, data analysis, and reporting tools for requirement validation.
- Excellent analytical, problem-solving, and communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
Job Type: Contract
Pay: $35.00 - $42.00 per hour
Work Location: In person
Salary : $35 - $42
