What are the responsibilities and job description for the Human Resources Generalist - People Operations position at Virtual Incentives?
People Operations Generalist - Hybrid (flexible, 2 days/week in Midtown NYC office)
Are you a hands-on HR professional who loves building great employee experiences and making processes run smoothly? Virtual Incentives, a growth-stage rewards and incentives technology company, is looking for a HR & People Operations Generalist to join our team and partner closely with our CHRO.
This is a high-impact, high-visibility role for someone with 2–4 years of HR experience who wants broad exposure across People Operations in a collaborative, tech-forward environment.
💼 WHAT YOU'LL DO
- Employee lifecycle: Own onboarding and offboarding workflows, I-9 compliance, documentation, and HRIS updates.
- Benefits administration: Serve as the go-to resource for employee benefits questions and coordinate open enrollment.
- HRIS management: Maintain data accuracy in Rippling, support HR reporting, and improve system workflows.
- PEO & EOR coordination: Partner with our domestic PEO and international EOR provider to support a globally distributed team.
- Compliance & leave: Support leave administration and ensure compliance with U.S. federal and applicable local employment law.
- Employee experience: Coordinate engagement programs, recognition initiatives, and team events.
- Process improvement: Identify workflow bottlenecks and use AI tools and automation to improve team efficiency.
- HR reporting: Maintain accurate people data and assist in report generation on headcount, turnover, benefits participation, etc.
✅ WHAT WE'RE LOOKING FOR
- 2–4 years specifically in HR (People Ops, HR Coordinator, or a similar role including significant internships)
- Proven Experience with full-cycle onboarding and offboarding
- Proficiency with an HRIS platform (Rippling, BambooHR, Gusto, or similar)
- Comfort using AI tools (ChatGPT, Gemini) to improve productivity and draft communications
- Strong communication skills, attention to detail, and discretion with confidential matters
Nice to have: experience in tech, fintech, SaaS, or payments; familiarity with PEO/EOR providers; Rippling experience specifically.
💰 COMPENSATION & BENEFITS
Base salary: $78,000 – $90,000 (depending on location and experience)
At Virtual Incentives, we care about our team as individuals and as members of families and communities—not just colleagues. We aim to create an environment where team members feel supported, empowered, and able to grow their careers.
Our benefits package is designed to support team members both professionally and personally:
- Comprehensive medical coverage with six plan options, with the company covering the majority of premiums for team members and their families
- Dental and vision coverage with 90% of premiums paid by the company
- 100% company-paid life insurance
- 401(k) with company contribution
- Flexible hybrid work environment
- Performance-based bonus opportunities
📍 NYC Metro area — hybrid, 2 days/week in office
Work authorization: Candidates must be authorized to work in the U.S. without current or future visa sponsorship.
Virtual Incentives is committed to fostering an inclusive environment that values diverse perspectives, backgrounds, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
Salary : $78,000 - $90,000