Student Services Coordinator

Job Description

Provide support to Professional Development and Experiential Learning Programs by collecting, disseminating, and providing information and advice to students, faculty, staff, employers, and the general public regarding the Cooperative Education and Internship Program (CEIP) requirements, processes and procedures. Manage enrollment procedures and processes for all CEIP, manage Experiences module in Handshake, create and coordinate Canvas course content for each section of CEP course, and generate all CEIP data and reports. Create and present information and orientation sessions to students and meet individually and in small groups with prospective and enrolled students. Coordinate communication, as well as schedule meetings with prospective and current program employer partners. Coordinate program marketing and promotional collateral. Serve as a member of the Professional Development and Experiential Programs team.

Required Qualifications

Must be able to work independently, as well as part of a team, take initiative and demonstrate leadership. Ability to meet deadlines and set work priorities. Outstanding customer service skills, excellent communication skills, both verbal and written to a diverse group of people in a friendly, courteous manner. Extensive experience engaging with the public and stakeholders. Proficiency with current office computer software including word processing, spreadsheets, and publication software (ex. Microsoft Outlook, Word, Excel) and experience collecting and sharing data. Ability to create presentations.

Preferred Qualifications

Bachelor’s degree. Working knowledge of registration, enrollment, and learning management systems (ex: Banner, Handshake, and Canvas or other LMS). Experience meeting with or advising students. Experience with marketing and communications, Canva, and delivering presentations.

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

48,000 - 52,000

Hours per week

40

Review Date

12/4/2025

Additional Information

Cover Letter and Resume required

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.