What are the responsibilities and job description for the Senior Business Support Analyst position at Virginia Tech?
Job Description
As a Senior Business Support Analyst within the General Accounting team, this position supports the university’s central accounting operations by assisting with fund setup and maintenance in Banner Finance, addressing departmental inquiries, and contributing to continuous process improvement projects. The analyst will serve as a flexible resource for the General Accounting Manager and the broader team—helping to troubleshoot complex accounting issues, provide functional support for business systems, and ensure compliance with university policies and internal controls.
This position is classified as restricted, meaning continued employment is dependent on available funding.
Key responsibilities include:
- Assist with the establishment, maintenance, and documentation of fund setups in Banner Finance and related systems.
- Independently prepare and process correcting journal vouchers to ensure accurate accounting and compliance with GAAP and university policy.
- Serve as a point of contact for campus departments to troubleshoot accounting, fund, and system issues; interpret policies and procedures related to accounting operations.
- Support business process improvement initiatives by documenting workflows, identifying efficiencies, and participating in testing related to Banner Finance and related applications.
- Monitor and respond to inquiries received through general accounting support inboxes, providing clear and accurate customer service.
- Develop and maintain internal procedures, checklists, and reference materials to promote consistent business practices across the university.
- Assist with special projects, reconciliations, reporting requests, and audit support as assigned by the General Accounting Manager.
- Participate in system testing, upgrades, and data validation to ensure reliable accounting and reporting functionality.
- Collaborate with other accounting and business units (e.g., Payroll, Accounts Payable, Bursar, Sponsored Programs) to ensure alignment and accuracy in financial operations.
Reasons to apply:
- Tuition benefits to support your development and learning
- Engagement in personal, professional, and community outreach activities
- Formal employee award and recognition program
- Experiential learning and professional growth opportunities
- Generous leave with paid holidays and personal days annually, including university closure for winter break
- Comprehensive and affordable health benefits
- Work–life balance with potential for hybrid work flexibility
- Supportive and friendly team in a professional work environment
- Paid continuing professional education
- Bonus payments for professional certifications and completing accredited degree programs
Required Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field and/or relevant experience.
- Demonstrated experience in accounting operations, fund accounting, or financial systems support.
- Experience interpreting and applying generally accepted accounting principles (GAAP) in an automated financial system environment.
- Experience analyzing data, reconciling financial records, and preparing reports for management or audit purposes.
- Working knowledge of Enterprise Resource Planning (ERP) systems such as Banner Finance or similar.
- Strong analytical, problem-solving, and organizational skills.
- Proficiency with Microsoft Excel, Word, and other data query or reporting tools (e.g., MicroStrategy, Access, or SQL).
- Excellent interpersonal and written communication skills with an emphasis on customer service.
- Ability to work independently and collaboratively in a dynamic, team-oriented environment.
Preferred Qualifications
- Master’s degree in Accounting, Business, or a related field.
- Certified Public Accountant (CPA) license or progress toward certification.
- Experience working in higher education or another large, decentralized organization.
- Experience supporting system implementations, testing, or financial process automation initiatives.
- Familiarity with Virginia Tech financial systems and policies.
Pay Band
4
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Restricted
Salary Information
Salary range of $50,000 - $60,000
Hours per week
40
Review Date
1/5/2026
Additional Information
This position may be prominently onsite during the training/onboarding period then may be eligible for a hybrid work arrangement of 3 days on site, 2 days remote.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Zach LaCroix at zlacroix@vt.edu during regular business hours at least 10 business days prior to the event.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $50,000 - $60,000