Quality Assurance Specialist

Quality Assurance Specialist

Anticipated Starting Salary Range: $51,500 - $65,000

Starting Salary Commensurate with Qualifications and Experience

The State Corporation Commission’s (SCC) seeks a motivated and public service-oriented Quality Assurance Specialist to join our Clerk’s Office Quality Assurance and Testing team. This position will perform system testing, quality assurance, data validation, and quality control for the Clerk’s Office systems. The Quality Assurance Specialist will also collaborate with other state agencies as well as internal and external partners to ensure all Clerk’s Office systems are operating as expected. The position works a hybrid schedule (generally 3 days of telework and 2 days in office each week) plus opportunities for professional development and career growth.

Essential functions of the Quality Assurance Specialist will include the following:

• Performing system testing, quality assurance, quality control, and data validation measures for the Clerk’s Office. Work also includes conducting analyses of processes, services, and output, conducting internal assessments and audits, and enhancing the accuracy of records.
• Assisting with the development and establishment of quality assurance measures and testing standards for new applications and products, as well as enhancements to existing applications throughout their development/product lifecycles.
• Preparing and delivering reports, recommendations, or alternatives addressing existing or potential trouble areas in IT systems and projects across the division
• Conducting assessments of applications and/or systems under consideration for purchase
• Conducting internal audits to measure and assure adherence to established QA standards for software development, application integration, information system performance, and corresponding documentation.
• Working with software/systems personnel in application testing, such as system unit, regression, load, and acceptance testing methods
• Communicating test progress, test results, and other relevant information to project stakeholders and management
• Testing new software to ensure it meets the needs of the Clerk’s Office
• Reviewing and analyzing formal test results in order to discover and report any defects, bugs, errors, configuration issues and interoperability flaws
• Assisting with the development of change control processes, practices and guidelines for new and existing technologies
• Assisting with the coordination of Quality Assurance, Testing, and Validation with CLK leadership to ensure QA meets the division’s needs
• Assisting with the monitoring of Contact Center calls to identify needed scripts for staff and any procedures that may need to be updated or improved
• Performing related work as required

Preferred Qualifications

• 2 or more years of related experience in system testing, quality assurance, data validation, and/or quality control and a bachelor’s degree
• In lieu of a bachelor’s degree, approximately 6 years of related experience
• Knowledge of quality assurance standards and measures in information technology
• Ability to establish and maintain effective working relationships with Commission staff, industry personnel, and the general public
• Ability to test and inspect products and processes for efficiency at an intermediate level
• Ability to identify the tools and equipment necessary for specific jobs
• Ability to think critically and provide recommendations independently
• Demonstrable organizational, analytical, and problem-solving skills
• Ability to review and analyze systems and data while exhibiting attention to detail
• Ability to express ideas clearly, both orally and in writing
• Some experience in automation is a plus
• Any experience in or knowledge of state government and business entity registration systems is a plus

How to Apply

Interested candidates are strongly encouraged to apply by April 7, 2026.

Qualified internal and external candidates are encouraged to apply. If you are an external candidate, apply on the SCC Career Center website at https://careercenter.scc.virginia.gov. If you are an internal candidate, apply using eSCC (Oracle) - iRecruitment Employee Candidate.