What are the responsibilities and job description for the Assistant Director of Academic Advising & Transfer Services position at Virginia's Community College System?
Working Title Assistant Director of Academic Advising & Transfer Services Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number 28300007 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range Salary commensurate with experience. Maximum salary is $75,000. Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Monday-Friday; As assigned by supervisor.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a dynamic and student-focused professional to serve as the Assistant Director of Academic Advising & Transfer Services. The Assistant Director serves as the operational lead for advising delivery at the Parham Road and Kitchens campuses, ensuring effective staffing, service coverage, and workflow execution across all advising functions. This role supervises advising staff and is responsible for fostering a high-performing, student-centered team through intentional training, coaching, and professional development. The position ensures that advising operations are efficient, consistent, and aligned with institutional expectations by integrating people, processes, and technology. This includes supporting the effective use of EAB Navigate to enhance service delivery, streamline communication, and support proactive student engagement. The Assistant Director cultivates a collaborative and accountable work environment, promotes cross-functional coordination, and ensures clarity in roles, expectations, and performance outcomes.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Travel between campuses as needed.
Posting Number CLS_4442P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/07/2026 Job Close Date 05/21/2026 Open Until Filled Agency Website www.reynolds.edu Contact Name Email talent@reynolds.edu Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/95851
Monday-Friday; As assigned by supervisor.
Sensitive Position No Job Description
Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a dynamic and student-focused professional to serve as the Assistant Director of Academic Advising & Transfer Services. The Assistant Director serves as the operational lead for advising delivery at the Parham Road and Kitchens campuses, ensuring effective staffing, service coverage, and workflow execution across all advising functions. This role supervises advising staff and is responsible for fostering a high-performing, student-centered team through intentional training, coaching, and professional development. The position ensures that advising operations are efficient, consistent, and aligned with institutional expectations by integrating people, processes, and technology. This includes supporting the effective use of EAB Navigate to enhance service delivery, streamline communication, and support proactive student engagement. The Assistant Director cultivates a collaborative and accountable work environment, promotes cross-functional coordination, and ensures clarity in roles, expectations, and performance outcomes.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Demonstrated knowledge of academic advising practices, student development theory, and higher education student support models
- Understanding of transfer processes, curricular pathways, and enrollment services operations
- Ability to accurately interpret and apply institutional policies, academic requirements, and student success strategies
- Proven leadership and supervisory experience, including managing daily operations and overseeing staff performance
- Experience coordinating staff training, development, and fostering a collaborative, accountable team environment
- Ability to build and maintain effective working relationships with faculty, Student Affairs, and Academic Affairs partners
- Proficiency in student success technologies (e.g., EAB Navigate or similar systems), including outreach campaigns, early alerts, and appointment management
- Experience using data and technology to inform decision-making, improve service delivery, and support student retention and completion goals
- Strong communication skills, cultural competency, sound judgment, and a demonstrated commitment to continuous improvement and professional development
- Graduation from an accredited college or university with coursework in counseling, student affairs, higher education, or a related field.
- Progressive experience working with a variety of individuals in an advisory or counseling capacity; and experience working in a college environment with EAB Navigate.
Travel between campuses as needed.
Posting Number CLS_4442P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 05/07/2026 Job Close Date 05/21/2026 Open Until Filled Agency Website www.reynolds.edu Contact Name Email talent@reynolds.edu Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/95851
Salary : $75,000