Medical Receptionist (1) and Certified Medical Assistant (2)

OUTPATIENT SPECIALTY PRACTICE SEEKING 2 POSITIONS: 1) CERTIFIED MEDICAL ASSISTANT and 2) MEDICAL RECEPTIONIST/SECRETARY

• Must have at least 2 years experience as a Certified Medical Assistant - ideally in a physician office; fluent with Medical Assistant duties and responsibilities; great customer service skills; enjoys being part of a Team.
• Must have at least 2 years experience as a Medical Receptionist/Secretary (check in/check out), fluent in insurance prior-authorization, preferably in a specialty practice.
• Must have prior EMR experience, ideally Athena EMR.
• Must possess thorough knowledge of insurance benefits, referrals, authorizations, HMO's, PPO's, Medicare Replacement Plans, etc.
• Must be proficient in computer skills and be tech savvy.
• Must have excellent customer service skills.
• Must enjoy fast paced environment.
• Must be a Team player with strong work ethic.
• Hours are M-F 8:00-5:00 p.m..
• Excellent benefits.
• Office locations are both Suffolk and/or Chesapeake.
• Post High School education required.
• Certification as a Medical Assistant for Medical Assistant Position.
• Only qualified applicants with certification will be considered.
• Will require reference check prior to hiring.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience:

• Customer service: 2 years in specialty office (required)
• Medical terminology: 1 year (Required)
• Computer skills: 2 years (Required)
• EMR experience: 2 years (Required)

Medical Specialty Practice

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Hours: 8-5:00 Monday-Friday

Medical specialties

• Sleep Medicine
• General Neurology

Work location

• In person

Salary: Commensurate with education and experience

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Company Overview

We are an outpatient medical office dedicated to providing comprehensive care. Our team is committed to delivering high-quality, patient-centered services in a supportive clinical environment.

Overview

We are seeking a detail-oriented and energetic Certified Medical Assistant (CMA) as well as a Medical Receptionist to join our healthcare team. Both of these candidates will possess strong medical administrative skills, clinical expertise, and a passion for patient care, excellent Customer Service skills and embrace being part of a strong Team.

Responsibilities

• Perform clinical tasks such as taking vital signs, preparing patients for examinations, and assisting healthcare providers during procedures.
• Manage patient check-in and check-out processes efficiently, including appointment scheduling and patient registration.
• Maintain accurate electronic health records (EHR) using systems such as Epic, Meditech, or eClinicalWorks, ensuring documentation review and compliance with confidentiality policies.
• Handle medical billing and coding activities, including CPT coding, ICD-9/ICD-10 coding, and insurance claim submissions, with knowledge of Medicare and health insurance procedures.
• Provide exceptional customer service by answering phone inquiries, managing appointment scheduling, and addressing patient needs professionally.
• Ensure clinic cleanliness, organize medical records, and maintain inventory of supplies in accordance with clinical confidentiality policies.
• Support administrative functions such as filing, data entry with 10-key typing skills, and maintaining office organization using Microsoft Office tools.

Experience

• Prior clinic experience in a healthcare setting is required, preferably within a neurology or sleep disorder clinic.
• Demonstrated proficiency with electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or similar platforms.
• Strong knowledge of medical terminology, health information management, and medical coding practices including ICD-10.
• Experience with medical billing processes and familiarity with health insurance procedures is highly desirable.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Excellent communication skills for phone etiquette and patient interaction are essential.
• Previous experience in dental clinics or similar outpatient environments will be considered an asset.

Join our team to make a meaningful difference in patients' lives through compassionate care combined with efficient clerical and clinical operations!

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Paid time off

Work Location: In person

Salary : $18 - $20