What are the responsibilities and job description for the Junior Customer Service Assistant position at VIR Properties?
Role OverviewWe are seeking a reliable and friendly Junior Customer Service Assistant to support our customer-facing operations within a fast-paced marketing environment. This role is perfect for someone who enjoys helping people, communicating clearly, and contributing to a positive customer experience while learning the foundations of customer service and marketing. Key ResponsibilitiesAssist customers with enquiries, product information, and service supportProvide clear, professional communication across in-person, phone, and digital channelsSupport customer onboarding and brand engagement activitiesCollect feedback and share customer insights with the marketing teamHelp maintain accurate records of interactions and follow-upsCollaborate with team members to ensure smooth daily operationsRepresent the brand with professionalism and a customer-first mindset RequirementsNo previous experience required – full training providedStrong communication and people skillsPositive attitude and willingness to learnReliable, organised, and able to handle multiple tasksComfortable working in a customer-facing environmentAbility to work well independently and within a team If you're looking to start your career in customer service and want to grow within a supportive and dynamic marketing team, we’d love to hear from you.
Salary : $95,000 - $100,000
