Facilities Operations Support Program Manager

The Team Lead will oversee and manage the Contractor’s Task Order Team, ensuring the successful execution of all tasks outlined in the Performance Work Statement (PWS). The Team Lead will act as the primary point of contact between the Contractor team and the Contracting Officer’s Representative (COR), ensuring compliance with Government requirements, maintaining team performance, and facilitating effective communication. Governance, stakeholder engagement, risk and schedule integration, PMR ownership

Key Responsibilities: 

·       Supervise and manage the Contractor’s Task Order Team to ensure all tasks are completed efficiently and effectively.

·       ​Maintain a stable workforce with minimal employee turnover and ensure prompt replacement of vacancies within 14 days. ​

·       Determine core work times based on the level of effort specified in the task order and Government needs. ​

·       Ensure all work performed by the team is directly attributable to the task order and meets performance standards. ​

Communication and Coordination: 

·       ​Serve as the primary liaison between the Contractor team and the COR.

·       Ensure timely communication of critical information to the chain of command. ​

·       Coordinate with multiple agencies, including vendors, contractors, tenants, support organizations, managers, and supervisors. ​

Quality Control and Deliverables: ​

·       Develop and maintain a quality control program to ensure services meet PWS requirements and commercial standards. ​

·       Ensure deliverables are free from errors, logically organized, and technically correct. ​

·       Address corrections within two working days of defect notification. ​

·       Submit deliverables in hard and soft copy formats compatible with Government software applications. ​

Project Management: ​

·       Oversee project schedules, milestones, and updates as required. ​

·       Monitor existing facility projects and provide information/data to the Government for decision-making. ​

·       Assist with project planning, execution, and coordination of required actions. ​

Security Compliance: ​

·       Ensure all team members comply with DoD and USSTRATCOM security requirements, including Cybersecurity and Physical Security. ​

·       Maintain oversight of personnel security clearances, ensuring all team members possess a Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI). ​

·       Ensure adherence to the Privacy Act and non-disclosure agreements for personnel with access to sensitive Personally Identifiable Information (PII). ​

Exercise and Contingency Support: ​

·       Provide leadership and coordination for exercise and contingency support as specified. ​

·       Adjust team schedules to meet Government needs during deployments/exercises. ​

Training and Development: ​

·       Ensure all team members complete required annual training to maintain necessary accesses and certifications. ​

·       Facilitate knowledge transfer and training during the Phase-Out Transition Plan. ​

Reporting and Documentation: ​

·       Submit required reports, including Monthly Staffing Reports, Program Progress Reports, and other Contract Data Requirements List (CDRL) deliverables. ​

·       Ensure all documentation is accurate, timely, and adheres to Government standards. ​

Qualifications:

Experience:

·       Minimum 5 years of relevant experience in project management, facility operations, and Building Information Modeling (BIM). ​

·       Demonstrated knowledge of civil engineering, architectural engineering, construction, and facility planning activities. ​

·       Proven ability to manage teams and coordinate with multiple stakeholders. ​

Skills:

·       Strong leadership and team management capabilities.

·       Excellent communication and interpersonal skills to maintain effective working relationships. ​

·       Ability to conduct research, analyze results, and make informed recommendations. ​

·       Proficiency in project scheduling, planning, and execution. ​

Technical Expertise: ​

·       Proficiency in Autodesk AEC Suite (Revit, AutoCAD, Navisworks) and MS Office Suite (Word, PowerPoint, Excel).

·       Familiarity with Bluebeam and Trimble Sketchup design software is preferred.

Security Clearance: ​Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI). ​

Other Requirements:

·       U.S. Citizenship is mandatory. ​

·       Ability to comply with DoD and USSTRATCOM security requirements. ​

·       Willingness to work extended hours or remote work as authorized by the COR. ​

Preferred Qualifications:

·       Experience in managing facility operations and project management teams within a military or government environment. ​

·       Familiarity with Planning, Programming, and Budgeting Execution (PPBE) processes. ​

·       Strong problem-solving and decision-making skills.