What are the responsibilities and job description for the Insurance Service Agent position at VIP Insurance Agencies?
Join our team in Omak as a full-time insurance service agent (37.5 hours/week), where you’ll focus on supporting clients with their insurance needs and providing excellent customer care. In this role, you’ll help people find the right coverage, answer questions, and ensure they feel confident and protected. We offer competitive compensation and ongoing professional development to support your growth. If you enjoy helping others, value teamwork, and have strong communication skills, we’d love for you to join us in our mission to protect what matters most in our community.
BENEFITS:
- Bonuses
- Paid Time Off
- Paid Holidays
- Weekends Off
- Health Insurance
- Dental & Vision Insurance
- Professional Development
- Property & Casualty Licensing Assistance
- Continuing Education Support
JOB RESPONSIBILITIES:
- Write and quote personal line insurance policies.
- Explain the terms and conditions of policies, and outline coverage limits, deductibles, and premiums.
- Guide clients through the application and purchasing process.
- Issue insurance documentation, assist with payments, and update policies.
- Obtain and maintain accurate client information and documentation.
- Assist clients when submitting an insurance claim.
- Develop strong relationships with clients to maintain client retention.
REQUIRED QUALIFICATIONS:
- Property & Casualty License preferred; licensing assistance provided.
- 3 years of working experience in the insurance or banking industry.
- 5 years of customer service experience required.
- Proficient in Microsoft Office Suite, with strong computer skills required.
- A self-starter who can prioritize and multitask.
- Adept at problem-solving and critical thinking.
- Must be able to work on-site (not a remote position).
- Bilingual in English and Spanish is a plus.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- insurance or banking: 3 years (Required)
License/Certification:
- Property & Casualty License (Preferred)
Ability to Relocate:
- Omak, WA 98841: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $55,000