ANA Customer Service Representative, Passenger Service (IAD)

Description

Responsible for supporting and coordinating passenger service operations on a daily basis and for supervising contractors under ANA’s handling requirements and contract, providing review and information to Management.

Key Responsibilities

• Oversees departure handling, arrival handling, and ramp duties.
• Performs designated passenger service functions and ramp duties.
• Performs general administrative duties.
  
  

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Requirements

• Must have the right to work in the United States
• Must have a valid Driver’s License
• Professional presentation and excellent customer service skills
• Willing to work any hours/shifts/holidays/weekends
• Excellent communication and interpersonal skills
• Proficiency in MS Office
• Understanding of diverse cultures
• Bilingual (Japanese/English) is preferred. Other languages are also welcome
  
  

Details

Company: All Nippon Airways

Employment Type: Full-Time

Location: Washington Dulles International Airport, VA, United States

How to apply

If you are interested in applying for the position, please send a cover letter and resume to email address (Click here)

Please be advised that ANA will contact qualified candidates ONLY.

Your resume and cover letter should include the following information:

• Name, Address, Phone Number, Email Address
• Position you are applying for
• Education history
• Employment history
• Salary requirements