What are the responsibilities and job description for the Lead Desk and Marketing Coordinator position at VIO Med Spa?
Lead Desk & Marketing Coordinator
Part-Time, with Growth Potential to Full-Time
V/O Med Spa Zionsville
We're growing our team — join us!
Company DescriptionV/O Med Spa is a leading innovator in the medical spa industry, dedicated to delivering high-quality products and services nationwide. Known for results-driven health and beauty transformations, V/O offers a mix of traditional and cutting-edge wellness and aesthetic technologies. With a mission to help guests feel great and look amazing, the brand provides personalized treatment plans tailored to individual needs. Backed by skilled medical professionals, V/O prioritizes exceptional guest experiences and effective, medically grounded care.
V/O Med Spa Zionsville is open and growing. As we build on our early momentum, we're adding to our team and looking for a Lead Desk & Marketing Coordinator to help convert interest into bookings and keep our local presence growing.
Role OverviewThis role blends sales and marketing execution. You'll own the lead desk — responding to inquiries, following up with prospective guests, and converting leads into booked appointments — while also driving our digital marketing and community outreach efforts. You'll work closely with ownership and operational leadership in a fast-paced, hands-on environment where organization and follow-through are essential. Strong performance in this role can grow into a full-time position.
What You'll Be Doing• Manage the lead desk: respond to inbound inquiries and follow up promptly with prospective guests
• Convert leads into booked consultations and appointments, tracking progress through to close
• Maintain and organize the CRM/lead pipeline, ensuring no inquiry falls through the cracks
• Assist with social media content creation (Reels, stories, behind-the-scenes)
• Schedule and manage posts across platforms
• Support email and SMS marketing campaigns
• Build and maintain local partnerships and community outreach relationships
• Represent V/O at community events, local business partnerships, and networking opportunities
• Help coordinate and execute in-house events and promotions
• Keep marketing and sales initiatives organized and moving forward
What We're Looking For• Sales experience, ideally in a customer-facing or appointment-based setting
• Established connections or ties within the Zionsville/local community
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, evolving environment
• Comfortable with content creation (Capcut, iPhone video, basic editing)
• Positive, professional, reliable, and proactive
• Experience with Canva or basic design tools
• Familiarity with social media scheduling platforms
• Interest in aesthetics, wellness, or beauty industry
• Marketing, sales, communications, or related background/degree program a plus
Details• Part-time, ongoing role with potential to grow into full-time
• 15–20 hours per week preferred
• In-person in Zionsville required
• Paid: $17–$18/hour, with bonus potential
- If you're excited to help grow a brand-new local practice and want real-world experience across sales and marketing execution, we'd love to hear from you.
Salary : $17 - $18