What are the responsibilities and job description for the Customer Support Representative position at Vintage Alignment?
Job Title: Customer Support Representative
Location: Waukesha, WI
Job Type: Full-Time
Join a Growing Team!
Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you.
We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.
About the Role
As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.
If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.
What You’ll Do
- Provide friendly, face-to-face customer support
- Listen to customer needs and recommend products, upgrades, or solutions
- Answer questions about pricing and services with confidence and clarity
- Meet and exceed individual and team performance goals
- Stay knowledgeable about client products and promotions
- Represent our company with professionalism and enthusiasm
What We’re Looking For
- 1–3 years of experience in customer service, hospitality, events, or a related field
- Strong communication skills (written and verbal)
- Ability to think on your feet and stay composed under pressure
- Organized, detail-oriented, and dependable
- Positive attitude and team-first mindset
- Passion for delivering standout customer experiences
Why Join Us?
- Competitive pay and benefits
- Opportunities to travel to live events (when applicable)
- Fun, collaborative team culture
- Clear advancement opportunities in customer experience and events
- Exposure to exciting, nationally recognized brands
- A chance to grow your career
Ready to Apply?
We’re conducting virtual interviews this week via Zoom and would love to connect with motivated candidates.
Submit your resume today and take the next step in building a career where your personality, drive, and passion truly matter.
Salary : $48,000 - $62,000