Sales Support Coordinator

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available for a Sales Support Coordinator.

Your Role in Keeping the Future in Safe Hands…

Reporting to the Sales Support Manager, the Sales Support Coordinator will be responsible for supporting the Regional Sales Manager in their region help drive revenue for the overall territory. Heavy emphasis will be on maintaining the CRM to ensure all leads and opportunities are being worked. This position requires a strong understanding of our products and services, the ability to work in a fast-paced environment, some sales experience, and to possess a high level of customer service.

What you will do…

PIPELINE MANAGEMENT:

• Ensure opportunities have an accurate closing month.
• Oversee the health of the pipeline to make sure the RSM has enough opportunities to reach monthly quota.
• Assisting with the growth of our sales pipeline through lead generation and inside sales activities
• Track customer data using company-standard customer relationship management (CRM) tools
• Manage and nurture demand generation pipeline leads and opportunities in a specified region; ensure progression of opportunities.
• Be able to maintain and manage Forecast for Regional Sales Manager in assigned Region
• Proactively contact prospects through outbound calls and emails to identify their business needs and qualify them for sales follow-up
• Effectively communicate the benefits that the ASSA ABLOY Hospitality’s solution-suite can provide to potential customers
• Build strong business relationships with key decision makers in Hospitality across the United States
• Utilize Microsoft Dynamics to ensure standard processes are followed during lead qualification, opportunity creation, and assignment
• Partner closely with the sales and marketing organizations for campaign alignment
• Submit weekly progress reports and ensure data is accurate.
• Schedule meetings for Regional Sales manager in assigned territory.
• Ensure Timely Collection of Deposits and Credit applications
• Be able to make minimum of 15 calls daily to maintain Pipeline in assigned Region.

DATA/CRM MANAGEMENT:

• Provide reports, sales projections and other documentation as requested.
• Populate all opportunities with the correct brand
• Verify CRM Opportunity accuracy
• Convert Quotes into our quoting software Experlogix
• Be able to quote and work with Key accounts, when presented with Key account sales initiatives

FACILITATING QUOTING PROCESS:

• Schedule site surveys
• Gather documents for material sheets
• Submittal Process
• Send out demo/model room requests
• Ensure RSM has everything needed to present quote to the customer
• Any other duties to requested by RSM to be able to deliver quotes to customers
• Change orders
• Quoting- New Quotes and Revision of quotes.

CUSTOMER MEETING PREPARATION:

• Ship out products for customers as needed
• Other duties needed in preparation for customer meetings
• Provides support in sales administration, generates sales-related reports , and acts as an extension of the sales team.

What we expect of you…

• BS degree in business or similar field in a plus.
• 2 years of Inside Sales and or Sales Support experience.
• Self-driven, energetic and ambitious.
• Strong interpersonal skills and the ability to communicate effectively.
• Must have working knowledge of Microsoft Word, Excel, Power Point and Outlook.
• Strong business and technical aptitude.
• Microsoft Dynamics, and CRM knowledge preferred.
• Possess skills of ownership and Accountability.

What you can expect from us…

• Generous and competitive total rewards package.
• Comprehensive and career-development resources to expand your skills and maximise your potential.
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.

About Us

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.