Dispatcher

Village Travel is an award winning, family-owned company that operates a large fleet of over 200 charter motorcoaches.  In addition, Village plans unique sight-seeing tours, offers travel agency services, a fleet of Entertainer Coaches, and a fleet of tractor/trailers. The Company began in 1980 and has since expanded its regional footprint and continues to grow into one of the largest full-service charter and tour operations in the Midwest.

Village Travel is seeking a Dispatcher for our corporate headquarters in Wichita, Kansas. This is a full-time position responsible for dispatching motorcoaches and drivers and must be able to thrive in a fast-paced, ever-changing work environment.

This is a Tuesday-Saturday, 5:00 AM - 2:00 PM shift.

Is Village the right career home for you?  If you are someone who likes fast-paced environments, enjoys being challenged, working in a team environment, and represent our 5 Core Values the answer may be yes!  Are you AMBITIOUS, TENACIOUS, SELFLESS, METICULOUS, DEPENDABLE?

Benefits package includes:

• Health
• Dental
• Vision
• Company Paid Life Insurance
• 401k Matching Plan
• Paid Time Off  

Dispatcher Duties/Responsibilities:

• Answer after-hours phone calls and dispatch emergencies as needed.
• Assign drivers in accordance with company expectations, policies and procedures adhering to hours-of-service regulations.
• Dispatch approximately 40 motor coaches and drivers.
• Provide drivers with complete and accurate trip information per company expectations.
• Exhibit a sense of urgency and effectively assign drivers to trips at least four days in advance.
• Possess operational understanding of Coach Manager and how it pertains to dispatch.
• Make well thought out decisions when problems arise.
• Maintain composure in stressful environments.
• Be able to take calls all through work schedule.
• Develop good working relationships with other departments within the company.
• Retain knowledge and understanding of companywide fleet.
• Maintain excellent communication and working relationships with drivers.

Required Qualifications:

• High School Diploma or GED required.
• Must be able to work a flexible schedule.
• Strong written and oral communication skills are essential.
• Analytical thinking skills to access situations.
• Proficient in computer technology, Microsoft Office programs.

Preferred Qualifications:

• Previous dispatch experience preferred.
• Knowledge of Department of Transportation rules and regulations preferred.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand, walk, stoop, bend and sit. The employee must regularly lift and move up to 25 pounds.

Village Travel is an equal opportunity employer.

Salary : $20 - $22