Charter Sales Coordinator

Village Travel is an award winning, family-owned company that operates a large fleet of over 200 charter motorcoaches. The Company began in 1980 and has since expanded its regional footprint and continues to grow into one of the largest full-service charter and tour operations in the Midwest.

We are seeking an on-site Charter Sales Coordinator for our office in Springdale, AR.  This is a Full-Time position responsible for effectively conducting all charter sales from initial customer contact to the post trip follow up. 

The schedule is in the office Monday - Friday 8am - 5pm. Starting at $22-28/hr  no commission. 

Is Village the right career home for you?  If you are someone who likes fast-paced environments, enjoys being challenged, working in a team environment, and represent our 5 Core Values the answer may be yes!  Are you AMBITIOUS, TENACIOUS, SELFLESS, METICULOUS, DEPENDABLE?

Benefits package includes:

• Health
• Dental
• Vision
• Company Paid Life Insurance
• 401k Matching Plan
• Paid Time Off  
• Paid Holidays

Charter Sales Coordinator Duties/Responsibilities:

• Creates accurate charter quotes within 24 hours using estimated miles from itinerary and correct rates to ensure hours of service compliance.
• Provide excellent customer service to new and existing customers by communicating in a professional manner and building relationships.
• Follows up on quotes and converts to sales contracts.
• Obtains detailed final itineraries from customers and completes timely updates/changes to charter information.
• Sends invoices, collects and processes payment information for charters.
• Provides administrative support for all areas of company, especially with dispatch and accounting.
• Monitors accounts receivable and has zero outstanding balances past sixty days.
• Records tips collected from customers and submits to accounting for driver disbursement.
• Seeks out new motor coach business and advises GM of market changes and/or opportunities.
• Other duties as assigned.

Required Qualifications:

• High School Diploma or GED required.
• Minimum of two years in previous office setting.
• Be able to manage time and resources effectively to meet sales objectives.
• Ability to identify and implement process improvement opportunities.
• Must demonstrate judgement in balancing the needs of the customer with needs of the Company.
• Strong decision-making skills.
• Excellent verbal, written and presentation skills.
• Strong PC skills to include the use of MS Office Products.

Preferred Qualifications:

• Previous experience in sales environment or similar role.

See what it's like to work at Village!: Join Our Team – Office

Village Travel is an equal opportunity employer.

Salary : $22 - $28