What are the responsibilities and job description for the Loss Prevention Investigator position at Village Super Market, Inc. - ShopRite?
Loss Prevention Investigator
The Loss Prevention Investigator is a critical member of the store's security team, tasked with safeguarding company assets and ensuring a safe shopping environment. This role involves detecting and apprehending shoplifters, dishonest employees, and vendors using a variety of tools including CCTV and exception-based reporting systems. The investigator is responsible for processing both external and internal apprehensions in alignment with company guidelines, ensuring adherence to legal and ethical standards.
Key Responsibilities of this Role:
- Detect and apprehend shoplifters, dishonest associates, and vendors.
- Utilize CCTV, exception-based reporting systems, and other Company provided tools.
- Process external and internal apprehensions in accordance with Company guidelines.
- Identify, report, and investigate all allegations of internal theft. Prepare evidence and documentation to facilitate an investigation.
- Perform periodic loss prevention and security audits.
- Be active in identifying forms of shrink and assist in identifying solutions.
- Prepare and submit reports in a timely fashion.
- Assist with the loss prevention department’s response to security incidents and crisis management.
- Be a liaison between the assigned store location(s) and law enforcement agencies.
- Engage and support the Company’s shrink reduction strategy.
- Maintain strict confidentiality with all aspects of the job including but not limited to investigations.
Experience and Skills Required
- Experience in conducting investigations and gathering evidence related to loss prevention incidents.
- Proficiency in using surveillance systems and other security technologies.
- Ability to analyze and interpret data to identify patterns and areas of risk.
- Strong attention to detail to ensure thorough and accurate reporting.
- Capability to maintain confidentiality and handle sensitive information discreetly.
- Training or certification in loss prevention or security management can be beneficial.
- Ability to work independently and make quick decisions in high-pressure situations.
Employment will be contingent upon successful completion of a drug and background screening.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Loss prevention: 2 years (Required)
- CCTV: 1 year (Required)
Ability to Commute:
- Stirling, NJ 07980 (Required)
Work Location: In person
Salary : $17