What are the responsibilities and job description for the Inspector-Hatteras Island position at Village Realty Holdings, LLC?
As a Inspector at Village Realty, you will play a crucial role in ensuring that our vacation rental properties are maintained to the highest standards for our guests and property owners. Your attention to detail and proactive approach will help create exceptional experiences for our guests while supporting our commitment to quality and excellence
Village Realty is a local property management, vacation rental and real estate sales firm managing over 700 exceptional Outer Banks rental properties, spanning from Corolla to Nags Head, as well as Manteo and Hatteras Island. Our mission is to create memorable and consistent experiences for our clients and customers and provide a rewarding environment for our employees.
Position located in our Hatteras Island territories.
Duties & Responsibilities:
- Commuting to and from properties in your respective territory. Travel efficiently between assigned properties to conduct regular inspections and ensure timely responses to any issues that arise.
- Performing inspections for cleaning and maintenance issues. This involves ensuring that the property is clean to a high standard, checking for any broken items, verifying that inventory is stocked, and confirming that appliances and other electronics are working properly before the next guest arrives.
- Performing small maintenance repairs. Execute minor repairs and maintenance tasks, such as changing light bulbs, fixing leaky faucets, or addressing other minor issues to maintain the property’s functionality and aesthetics.
- Reporting large maintenance issues. Identify and document significant maintenance concerns that require professional attention. Communicate these issues promptly to the appropriate maintenance personnel or contractors to ensure timely resolution.
- Preparing properties for guest and owner arrivals. Ensure that each property is guest-ready by overseeing the cleaning process, restocking supplies, and performing final walkthroughs to guarantee that everything is in order before check-in.
- Managing property inventory and staging. Keep track of property inventory, including linens, toiletries, and other essential items. Arrange and stage properties to create an inviting atmosphere that enhances the guest experience.
- Delivering needed items to guests. Provide exceptional customer service by delivering any requested items to guests during their stay, ensuring their comfort and satisfaction.
- Maintaining accurate records. Document inspection findings, maintenance requests, and inventory levels to ensure transparency and facilitate effective communication within the team.
- Collaborating with cleaning and maintenance teams. Work closely with cleaning staff and maintenance teams to ensure a seamless operation and address any issues that may arise during property turnover.
- Other duties as assigned
Physical Requirements:
- Ability to bend, kneel, and squat frequently to inspect properties, check appliances, and perform minor repairs.
- Capability to lift and carry items weighing up to 50 pounds, for tasks such as delivering supplies or moving furniture.
- Stamina to walk and stand for extended periods while conducting property inspections and overseeing cleaning processes.
- Dexterity and coordination to handle tools and equipment for small maintenance tasks.
- Ability to navigate stairs, uneven terrain, and various property layouts to access all areas of the properties being managed.
- Visual acuity to identify maintenance issues, cleanliness standards, and inventory levels during inspections.
- Ability to navigate stairs and climb ladders to access various areas of the properties, including attics, roofs, and high shelves.
- Ability to work both indoors and outdoors frequently, adapting to varying temperatures, including hot and cold weather conditions.
Village Realty is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Village Realty makes hiring decisions based solely on qualifications, merit, and business needs at the time.