Regional Sales Manager

Primary Function

The Regional Sales Manager is responsible for the highest level of customer service by directing sales operations through a team of Territory Sales Managers within an assigned territory. They ensure increasing levels of employee satisfaction while improving efficiency and work closely with other Viking departments (i.e. Operations, Marketing, Finance) to promote growth in revenue and to maximize profits.

Major Duties And Responsibilities

• Manages policy deployment in the areas of customer satisfaction, employee relations, and regional performance measures.
• Plans and develops policies and goals, in concert with Viking Group management, and in support of corporate objectives.
• Implements plans through administrative personnel.
• Assists company officers and senior staff in the development and formulation of long and short-range planning, policies, programs, and objectives.
• Monitors long-term demand and capacity requirements and recommends changes where necessary.
• Manages all aspects of sales strategy and activities in assigned region.
• Targets and prospects new customers per goals outlined for the region.
• Participates actively in industry associations, including local AFSA, NFSA, and SFPE chapters.
• Achieve optimum employee levels with least amount of overhead to meet annual budget plan.
• Hires, trains, develops, and evaluates staff.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Takes corrective action as necessary on a timely basis and in accordance with company policy.
• Ensures compliance with current federal, state, and local regulations.
• Consults with Human Resources Department as appropriate.
• Works effectively and relates well with others, both inside and outside the company.
• Exhibits a professional manner in dealing with others, working to maintain constructive working relationships.
• Keeps current on information and technology affecting functional areas to increase innovation and ensure compliance.
• Continuously improves knowledge of industry, customers, products, and relevant technology.