Behavioral Intervention Specialist- TOU/Adult CSU - Lawrenceville, GA.

View Point Health

View Point Health is a state agency of Georgia that provides individual and group counseling, medication management, recovery and crisis stabilization services for behavioral health and developmental disabilities.

The View Point Health Adult Crisis Stabilization Program is located in Lawrenceville, Georgia. We serve adult clients with psychiatric crisis intervention and stabilization services as well as substance use disorder.

We offer a multidisciplinary approach to treatment services. Our recovery approach is with Dialectical Behavior Therapy (DBT), mental health clinical support services, substance use support and medication management. 

Our goal is to provide person-centered care and utilize a trauma-informed approach to our client and their treatment.

A Crisis Stabilization Unit (CSU) operates 24 hours/7 days a week (including weekends and holidays) to provide a safe, structured, and locked environment for clients experiencing a mental health crisis. The services are like residential treatment but provide a higher level of care due to our acuity of the clients who are in crisis. Our units operate much like a psychiatric hospital.

A client typically stays at the CSU about 5 – 7 days to ensure he/she is stable from the prompting event of their crisis prior to discharge. Clients do not leave the facility during their stay with us.

Additionally, we offer a Temporary Observation Unit (TOU) at the Adult Crisis Stabilization Unit. In our TOU area, we provided evaluation services within a 23-hour period to determine whether an admission to the Crisis Stabilization Unit or inpatient psychiatric facility is needed or if the client would be able to be stabilized with more intensive outpatient (rather than inpatient/hospital) service setting. During time on TOU a client may or may not be on an involuntary status and will be assessed by a nurse, physician, and clinician.  A paraprofessional and CPS may also provide services during this time to assess the clients’ overall needs and level of care. In addition to the initial assessment, clinicians may also provide crisis intervention services, individual and family counseling services as well as case management to assist in determining client plan at end of their 23 hours stay.

Currently at our Adult Unit, we are looking for a Behavioral Intervention Specialist (BIS) to join our team working on the Temporary Observation Unit (TOU). This position is on-site and does not accommodate a remote schedule or working from home.

The Behavioral Intervention Specialist (BIS) will work with adult clientele placed in the Temporary Observation Unit. The BIS will assist in referral and linkage to aftercare and needed resources, skill building, identifying strengths and needs, support systems, crisis interventions, and working with the family to educate and improve functioning via use of coping tools and other skills.  The BIS will assist/partner with the multi-disciplinary team, in reinforcing treatment plan interventions all while cooperatively working to ensure smooth transitions to the next level of care.  This position is responsible for providing billable services and will be responsible for meeting set minimum billing goals.  This position is also eligible for incentive-based pay (see below). 

Duties & Responsibilities:

This position would cover a caseload of up to 6 clients and entails:

• Complete initial billable activity (Psychosocial Rehabilitation Individual H2017 HE U4 U6) for each new admit into TOU during that shift. Sessions must be a minimum of 30 minutes (2 units) with each client that is able to participate and should not exceed 2 hours (8 units). 
• Complete any follow up billable activities to clients that were previously met with in TOU w/in the last 23 hours
  • Family Outpatient Services (Family Training W/Out Client H2014 HS U4 U6, Family Training W/Client H2014 HR U4 U6). Client should have family training sessions documented whenever clinically warranted based on criteria.  Sessions may be done with or without client present and can be done via telemedicine so family members can engage.  Sessions must be a minimum of 15 minutes (1 unit) and should not exceed 1 hour (4 units).  
  • Additional Psychosocial Rehabilitation Individual services.
• Complete discharge planning billable activity (Case Management T1016 U4 U6).  Sessions must be a minimum of 15 minutes (1 unit) with 30-minute sessions preferred and not to exceed 3 hours (12 units).
• May complete Crisis Intervention services (H2011 U4 U6) as needed by clients in TOU.  Sessions must be a minimum of 15 minutes (1 unit) and no longer than 3.5 hours (14 units).
• Billable sessions include the following:
  • During Psychosocial Rehabilitation Individual: Skill teaching and development to self-manage crisis behaviors, identifying goals and objectives, strengths identification.
  • During family training sessions: skill development, daily living skills, communication, problem solving, education on diagnosis to family and illness management education.
  • During Case Management: developing natural supports, identifying needs, linkage with needed services/resources.
  • During Crisis Intervention: De-escalation of crisis behaviors, modeling and teaching coping tools, encouraging use of coping skills, utilizing/reinforcing safety plan.
• Complete handoff report for treatment team.
• Complete all documentation within 24 hours of service and adhere to all documentation guidelines and service definitions for interventions in order for services to appropriately be billed.
• Meet daily billing goals of 4.5 hours (18 units or 360 units per month).  Communicate with supervisor when unable to complete due to census or other reasons.
• Comply with all Viewpoint Health company policies specific to the employee manual and additional site-specific guidelines.
• Rotation of evening and weekend coverage of TOU.
• Additional duties as assigned.

Minimum Qualifications:

Bachelor’s degree in counseling or a related field from an accredited college or university and two (2) years of job-related experience; or one (1) year of experience at the lower-level Behavioral Health Counselor 1 (HCP100) or position equivalent.

Note: Some positions may require certification or licensure

Preferred Qualifications:  

• Previous work experience in a crisis stabilization, inpatient setting, or IFI/ACT team experience
• Previous experience in billing for services provided.
• Ability to work weekends, evenings, or holidays when scheduled.
• Ability to pass drug screen.

Requirements/Competencies:

• Must be able to stand from a kneeling or sitting position without using your hands (Certification Requirement)
• Must be able to stand, sit, and kneel for long periods of time.
• While performing the duties of this job, the employee is frequently required to sit, move about, hear, and speak. 
• Must be able to lift 20 pounds.
• Must be able to respond quickly to sounds.
• Must be able to pass physical requirements of MANDT training (i.e. - standing from knees without using hands, regular transitions from knees to standing, and perform holds)
• Must be able to restrain an individual over 100 pounds.
• Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy.
• Candidates for selection must pass a criminal background check (including fingerprinting)
• Must pass a pre-employment drug screen and subject to random drug screens.
• Any combination of training and experience would have enabled the applicant to acquire the necessary knowledge, skills and abilities. Note: Some positions may require a valid driver's license

Benefits

• State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
• Paid New Hire Training
• Company contributes additional 7.5% of salary to 401(a) Retirement Plan
• No employee deduction for Social Security
• Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
• Supervision, training, and continuing education opportunities available

View Point Health is an Equal Opportunity Employer:  View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area.  It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.