What are the responsibilities and job description for the Administrative Assistant position at Vidalia Valley?
Company Overview:
The Hanline Group is a food manufacturing, logistics and supply chain solution organization comprised of five different operating companies. Each company is dedicated to a specific value proposition within a certain industry. Together, these companies work with and assure continuity of supply for the nation’s most reputable food and supply chain outlets.
Vidalia Valley has been a trusted name for fresh produce since its founding in 1983. Originally known as Manning Farms, Vidalia Valley specializes in processing, repacking, and distributing high-quality whole peeled Vidalia onions, industrial ingredients, condiments, and IQF vegetables.
Position Title: Administrative Assistant
Reports to: Supply Chain Manager
Location: Lyons, Georgia
Compensation: Starting at $19.00
Schedule: M- F - 8AM-5PM
The administrative assistant will be working to assist and support the general manager and supply chain manager.
Key Responsibilities:
- Answer and transfer phone calls
- Schedule shipping and receiving appointments
- Record temperature sensors
- Professionally welcome and directs visitors
- Assists with onboarding new employees
- Processing all orders
- Ensuring Order & Invoice accuracy
- Manage Order Delivery and Timeline expectations.
- Professional Interaction with Customers
- Updating customers records
- Onboarding New Customers
- Becoming an expert on products & services offered
- Assist Supply Manager with administrative duties
- Proficient with scanning/uploading appropriate documents to work orders
- Serve as a point of contact for customers on daily services
- Handle escalations and complaint resolution
- Enter and validate customer orders (EDI, portal, email)
- Ensure accurate product availability before confirming
- Manage order adjustments, substitutions, and cancellations
- Maintain ERP data integrity (Famous, OneStream etc.)
Qualifications:
- Minimum of 2 years in a similar role
Benefits:
- 401(k)
- 4% 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Salary : $19