What are the responsibilities and job description for the ADMINISTRATIVE ASSISTANT position at VICTORY HOME HEALTH AND HOSPICE?
About Us:
At Victory Home Health & Hospice, we believe home health and hospice care is more than a service—it’s a calling. Every day, our team brings comfort, dignity, and peace of mind to patients and families facing life’s most delicate moments. With compassion at our core, we create a workplace where kindness leads, voices are heard, and every role carries purpose. If you’re looking to make a difference in the lives of others while being part of a team that feels like family, we’d love to welcome you.
Job Summary:
As an Administrative Assistant, you will provide vital support to ensure the smooth operation of our organization. You will assist in various administrative tasks, coordinate office activities, and contribute to efficient workflow management.
Essential Functions:
- Answer and direct phone calls in a professional manner.
- Greet visitors and direct them to the appropriate person or department.
- Maintain office supplies inventory and place orders when necessary.
- Handle incoming and outgoing correspondence, including mail and emails.
- Ensure the office environment is tidy and organized.
- Assist in organizing and coordinating office events, conferences, and meetings.
- Collaborate with other administrative staff to ensure seamless teamwork.
- Provide administrative support to other departments or teams as needed.
Additional Responsibilities:
- Performs other duties as assigned or requested.
- Conforms to all applicable Agency policies and procedures.
- Participates actively in continuing education and in-services.
- Maintains confidentiality of patient information and business trade practices
- Assumes accountability for reporting incidents and complaints according to Agency policy.
Knowledge / Skills / Abilities:
- Organizational skills
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and other office software.
- Attention to detail and problem-solving skills.
- Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.
- Time management
- Cooperative attitude
- Advanced written and verbal interpersonal communication
- Ability to work independently and as part of a team.
Information Management:
Treats all information and data within the scope of the position with appropriate confidentiality and security.
Risk Management:
- Cooperates fully in all risk management activities and investigations.
- Maintains Agency/program compliance with local, state, and federal laws as well as state accreditation standards.
Minimum Position Qualifications:
- Education:
High school diploma or equivalent; additional certification in Office Administration or related field is a plus.
- Experience:
Previous experience in a similar role is preferred.
Environmental Conditions:
Standard office environment and occasional overtime or evening work may be required based on business needs.
Physical Requirements: Sitting is required. Requires ability to handle fast paced situations in a calm and courteous manner. Requires working under some stressful conditions to meet deadlines and agency needs.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.