What are the responsibilities and job description for the Pricing Coordinator position at Victaulic?
Job Description
Summary
Coordinates and administers accurate pricing on ~1500 U.S. and America Latina customer contracts using Victaulic’s dynamic pricing systems. Results are highly visible to customers and can affect customer perceptions of Victaulic, customer relationships, DSO and audit liability. They will work closely with sales reps, sales management, and Pricing Supervisor in executing pricing strategy.
Responsibilities and Duties
- Load customer pricing including item and product exceptions, defaults and all other daily pricing maintenance.
- Utilize strong analytical skills to meet deadlines, build accurate pricing for unique agreements, maintain pricing hierarchy integrity, and provide administrative support—including running routine and ad hoc reports.
- Troubleshoot, research, and resolve pricing issues with Customer Care using logic skills, attention to details.
- Collaborate with team members to continuously look for opportunities to improve processes.
- Responsible for taking ownership of the process and being accountable for the majority of data management changes including setting up new pricing agreements.
- Serve as a trusted business partner to 75 sales representatives by managing and executing accurate, competitive pricing updates within a 48-hour turnaround.
- Collaborate across Sales, Customer Care, Finance, and Logistics to support seamless operations while maintaining strong focus, attention to detail, and the flexibility needed to meet evolving customer needs.
- Provide consistent phone coverage and manage high communication volume, delivering prompt, professional support while responding to roughly 300 emails and calls each week.
Education, Experience and Skills
- Bachelor’s degree preferred or work experience in a multi-functional, high-volume processing environment
- Minimum of 5 years of Pricing experience preferred
- Have strong computer skills and be proficient in MS applications, specifically Excel.
- Must have strong organizational skills as well as excellent people skills to effectively communicate with internal and external customers
- Must have a strong work ethic and drive to achieve established goals and deadlines, with a desire for, and commitment to learning and growth
- Analytical and detail oriented with strong problem-solving skills
- Ability to think proactively and manage time effectively. Ability to prioritize workload and meet deadlines with minimum supervision
- Self-motivated and able to contribute individually as well as part of a team
- Willingness to learn and work closely with others to understand the organization
- Experience with BI (Qlik /Power BI) and databases (CRM, data warehouse, ERP, etc.) a plus
- Ability to work flexible hours to meet project deadlines and to manage tight timelines as required
- Victaulic product knowledge desired