What are the responsibilities and job description for the Process Engineering Technician position at VIAVI Solutions?
Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Job Summary:
Key Responsibilities:
Job Qualifications:
Required:
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Job Posting Pay Range:
21
to
39
Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Job Summary:
- The Process Engineering Technician II supports the manufacturing engineering team in the execution, monitoring, and continuous improvement of advanced manufacturing processes for thin-film-based pigments production. The role focuses on real-time process control, data analysis, quality monitoring, and troubleshooting across roll-coating platforms and post-process unit operations. Strong analytical skills and advanced proficiency with MS Excel and production data systems are essential.
- This is a 24x7 production support role requiring shift flexibility. 12-hour shift assignments (alternating 3-4 days or nights per week, including weekends) are required.
Key Responsibilities:
- Process Monitoring & Control
- Independently monitor and control product quality using advanced data analysis systems across multiple roll-coating platforms and post-process unit operations.
- Process Troubleshooting
- Provide real-time technical troubleshooting and issue resolution support to value-stream manufacturing technicians on the production floor.
- Metrology & Data Analysis
- Perform chemical-based (film, powder, ink, paint) metrology tasks; generate timely and accurate technical reports documenting studies, tests, and process observations.
- Production Documentation
- Execute Oracle and Quality Information System (QIS) transactions; maintain daily process records in production databases; create and implement work instruction and Product/Process Change Notices (PCNs) as needed.
- Quality Management
- Provide informed and timely disposition for non-conforming material reports (NCMRs); support QMS, EHS, and Continuous Improvement initiatives.
- Cross-Functional Collaboration
- Collaborate with engineers and cross-functional teams on projects, experiments, and technical initiatives.
- Training & Development
- Observe and verify process execution to ensure adherence to standard work, identify gaps early, and partner with operations to coach corrections and capture improvement opportunities
- Engineering Project Support
- Support process engineers on special projects including NPI, continuous improvement, corrective and preventive actions, PFMEAs, HAZOP studies, and quality tools.
- Safety & Compliance
- Participate in safety and quality observation processes; maintain required training certifications; support internal equipment calibration program.
Job Qualifications:
Required:
- 2 years of technical manufacturing experience, preferably in high-mix or process-intensive operations
- Associate of Science degree in a technical discipline, or equivalent technical work experience
- Advanced proficiency with MS Excel; working knowledge of MS Office suite and statistical analysis software
- Demonstrated technical writing and reporting experience
- Strong analytical and problem-solving skills
- Eligible for ITAR clearance
- Fluent in English (reading and writing)
- Ability to work 12-hour rotating shifts including nights and weekends
- Must be able to visually inspect, distinguish colors, and perceive depth and detail as required to perform essential job functions, with or without reasonable accommodation
- Bachelor of Science degree in a technical discipline
- Manufacturing engineering or technician role supporting production systems
- Pigment, coatings, thin-films, or specialty materials manufacturing
- Chemical and bulk-solids / powder process handling
- Roll-coating, web handling, or vacuum process operations
- Manufacturing and metrology equipment operation
- Lean and Six Sigma principles
- Manufacturing Execution Systems (e.g., Notes, CamStar) and ERP systems (e.g., Oracle)
- ITAR-controlled or regulated-product manufacturing
- Self-motivated and disciplined — able to work autonomously and make sound decisions during off-shift periods with limited onsite support
- Strong analytical and problem-solving skills
- Detail-oriented with a methodical approach to tasks
- Comfortable performing technical calculations quickly and accurately
- Strong team player able to perform under dynamic, demanding conditions
- Fast learner with strong technical curiosity
- Hands-on, shop-floor-engaged mindset
- Excellent communication, reporting, and presentation skills
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Job Posting Pay Range:
21
to
39
Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.