Regional Director of Resident Services

leads resident experience and care programs across multiple senior living communities, overseeing teams providing assisted living, independent living, and memory care. The role ensures compliance, service quality, and person-centered engagement, while developing and standardizing best practices to elevate care and resident satisfaction.

Key Duties Include

• Lead and support resident services teams across communities
• Ensure compliance with applicable regulations and internal standards
• Drive quality improvements and consistent delivery of services
• Develop staff training and support performance
• Analyze outcomes to identify gaps and opportunities for improvement
• Collaborate with cross-functional leaders to enhance resident experience
  
  

Qualifications & skills: Strong leadership experience in senior living or healthcare, passion for older adults, commitment to compassionate and innovative service, and ability to drive training, performance, and measurable outcomes.